Damaris Suruy Perez
Daly City,CA
Summary
Detail-oriented QA Technician with a proven track record at Tates Wholesale LLC, excelling in quality assurance and issue resolution. Known for meticulous attention to detail and strong collaboration skills, I effectively ensured product safety and compliance while fostering a positive team environment. Committed to upholding high standards in all aspects of work.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
QA Technician
Tates Wholesale LLC
11.2024 - 12.2025
- Performed detailed evaluations of product quality, focusing on color consistency, moisture levels, and other essential factors.
- Executed swab sampling procedures for various bacteria, including Listeria and Salmonella, to support quality control measures.
- Executed systematic chlorine testing on water samples to assess chemical balance and safety.
- Performed thorough inspections and cleaning of the work plant to uphold safety and hygiene standards.
- Created comprehensive documentation of samples to facilitate laboratory review processes.
Team Member
Kentucky Fried Chicken
03.2023 - 07.2024
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in training new team members on operational procedures and best practices.
- Collaborated with team to ensure timely order preparation and delivery during peak hours.
- Maintained cleanliness of dining area and kitchen, adhering to health regulations consistently.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
No Degree -
Skills
- Quality assurance
- Issue resolution
- Collaboration and communication
- Customer service
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Friendly, positive attitude
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Organizational skills
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
QA Technician - Tates Wholesale LLC
11.2024 - 12.2025
Team Member - Kentucky Fried Chicken
03.2023 - 07.2024
Manhattan Integral Noche Y Día HS - No Degree,