Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Damaris Tavarez

Roosevelt

Summary

Dynamic Office Manager with a proven track record at VIP Group LLC, excelling in payroll processing and customer service. Streamlined financial operations, enhancing efficiency and accuracy. Recognized for fostering teamwork and collaboration, while maintaining confidentiality and compliance. Adept at problem-solving, ensuring smooth office administration and employee satisfaction.

Overview

30
30
years of professional experience

Work History

Office Manager

VIP Group LLC
10.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined payables and receivables processes by implementing efficient systems and software tools.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.

Billing Specialist

VIP Group Inc
01.2015 - 10.2018
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.

Payroll Clerk

SLS Car Wash Inc
10.2011 - 01.2015
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Maintained records by imaging invoices, debits, and credits.
  • Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
  • Optimized cash flow management by regularly analyzing outstanding payables and receivables balances to prioritize payments accordingly.

Sales Associate

SLS Car Was Inc
01.2005 - 10.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

SLS Car Wash Inc
03.2002 - 01.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

ATM Processing

JP Morgan Chase
06.1995 - 02.2002
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained up-to-date knowledge of banking regulations, ensuring full compliance during all deposit transactions.
  • Handled cash deposits efficiently while adhering to all security protocols and minimizing discrepancies.
  • Identified potential fraudulent activities through vigilant examination of deposited items and reported suspicious transactions accordingly.
  • Processed various types of deposits including checks, cash, wire transfers, ensuring timely crediting of funds into appropriate accounts.
  • Managed high volumes of daily deposits while consistently maintaining a low error rate.
  • Assisted in training new employees on deposit processing procedures, contributing to their successful integration into the team.
  • Maintained thorough documentation of deposit transactions, ensuring a well-organized and easily accessible record system.

Education

High School Diploma -

Richmond Hill HS
Queens, NY

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Payroll processing
  • Mail handling
  • Employee supervision
  • Staff hiring
  • Employee training
  • Hiring and training
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Office Manager

VIP Group LLC
10.2018 - Current

Billing Specialist

VIP Group Inc
01.2015 - 10.2018

Payroll Clerk

SLS Car Wash Inc
10.2011 - 01.2015

Sales Associate

SLS Car Was Inc
01.2005 - 10.2011

Cashier

SLS Car Wash Inc
03.2002 - 01.2005

ATM Processing

JP Morgan Chase
06.1995 - 02.2002

High School Diploma -

Richmond Hill HS

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