Damaris Vasquez
Murrieta
Summary
Dynamic professional with a proven track record at Fidelity National Title, excelling in team leadership and operational efficiency. Adept at enhancing collection rates and fostering strong client relationships. Possesses excellent communication skills and advanced proficiency in Microsoft Excel, driving success through strategic problem-solving and a commitment to excellence.
Overview
22
22
years of professional experience
Work History
Open Order Lead
Fidelity National Title
04.2022 - Current
- Coached, mentored, and developed staff, including overseeing new employee on boarding.
- Overseeing projects and supervising the day-to-day operations of the Open Order team, making sure everyone is pulling their weight, distributing the workload evenly and that motivation and performance levels are maintained.
- Open national orders for 9 Title Units, opening over 1000 to 1500 orders a week.
- Review incoming email request to open orders, acquire hard costs from out of state offices to provide fees and eta’s for Title commitment’s / Reports to customers.
- Conduct biweekly meetings with open order team to tackle any issues from the prior weeks and come up with solutions.
- Dated Down properties to update Title Commitments/Reports.
- Interpret and act on instructions from customers, escrow team and title officers. Search, examine and interpret real estate documents such as purchase and sale agreements, letters of intent, lease agreements, deeds, deeds of trust, assignments and reconveyances, subdivision maps, assessor parcel maps, moderately complex metes and bounds legal descriptions, section and lot and block.
- Brainstormed with senior management to design a new system for tracking and collecting payments, increasing collection rate by 80%.
- Collected over $100K in delinquent debt via telephone / email by resolving the billing issues for customers on a case-by-case basis.
- Working hand in hand with accounting manager’s (Commercial and Builder Service) to review and prepare outstanding invoice spreadsheets.
Apartment Leasing/Marketing Consultant
United Dominion Realty Inc.
Riverside / Huntington Beach, CA / Fredericksburg, VA
10.2010 - 01.2021
- Coached, mentored, and developed staff, including overseeing new employee on boarding.
- Managed a total 1,200 units in three different counties and two different states.
- Inspect models and available “market ready”, communicate related service needs to Property Manager.
- Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
- Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Routinely inspect grounds, facilities and equipment to ensure full functionality.
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
- Created and maintained Resident Lease Files.
- Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
- Tracked and ensured all residents maintained required rental insurance.
- Managed the preparation and maintenance of reports for weekly traffic and leases.
- Monitor advertising effectiveness. Gather information about market competition in the area and files.
Preschool Teacher
Shoreline Private School
Fountain Valley, CA
09.2003 - 10.2010
- Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.
- Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
- Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
- Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.
- Collaborate with other teachers and administrators in the development, evaluation, and revision of preschool programs.
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
Education
AA degree - Early Childhood Development
Santa Ana College
Skills
- Excellent written and verbal communication skills, with strong attention to detail
- Strong sense of urgency in meeting objectives and deadlines
- Dependable & committed to success
- Superb computer skills with experience in Microsoft Word, Excel, PowerPoint and Outlook, 60 wpm
- Fluent in Spanish
References
Available upon request.
Timeline
Open Order Lead
Fidelity National Title
04.2022 - Current
Apartment Leasing/Marketing Consultant
United Dominion Realty Inc.
10.2010 - 01.2021
Preschool Teacher
Shoreline Private School
09.2003 - 10.2010
AA degree - Early Childhood Development
Santa Ana College
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