Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Damariz Acevedo

Fontana,CA

Summary

Dependable professional with proven expertise in customer service and employee training, demonstrating exceptional organizational skills and the ability to manage workloads effectively. Bilingual in English and Spanish with strong writing and reading abilities, facilitating clear communication across diverse teams. Recognized for developing strategies that enhance performance and foster positive relationships within the workplace. Career aspirations include furthering skills in team leadership and operational efficiency.

Overview

3
3
years of professional experience

Work History

Cashier

TJ Maxx, TJX Companies
09.2023 - Current
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Helped with purchases and signed customers up for rewards program.
  • Answered phone calls to assist customers with questions and orders.
  • Resolved customer complaints professionally in accordance with company policy.

Data Entry Assistant

Work From Home
02.2023 - 03.2023
  • Entered client information into spreadsheets and company database to ensure leaders had timely access to key data.
  • Maintained database by entering new and updated customer and account information.
  • Reviewed account data within company software.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Input new data to test customer and account system changes and upgrades.
  • Contacted customers via phone or email to address data inquiries.
  • Completed database backups to secure information.
  • Call dental offices to obtain and input data into Microsoft Word.

Driver

Nonstop Transportation
02.2022 - 01.2023
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Secured merchandise, avoiding damage during transportation.
  • Documented daily mileage, gas and other data.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Education

Fontana High School
Fontana, CA

Skills

  • Collecting Information
  • Filing and Data Archiving
  • Friendly and Outgoing
  • Flexible Schedule
  • Friendly, Positive Attitude
  • People Skills
  • Dependable and Responsible
  • Critical Thinking
  • Attention to detail
  • Conflict resolution
  • Staff training

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Cashier

TJ Maxx, TJX Companies
09.2023 - Current

Data Entry Assistant

Work From Home
02.2023 - 03.2023

Driver

Nonstop Transportation
02.2022 - 01.2023

Fontana High School

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