DaMaro Boatner
Racine,WI
Summary
Dynamic professional with a proven track record at GoodWheel LLC, excelling in customer assistance and complaint handling. Skilled in optimizing inventory management and fostering team collaboration, I effectively enhanced service experiences and satisfaction rates. Adept at training staff and maintaining operational efficiency, I bring strong communication and organizational skills to every role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
USPS Service Assistant/GoodWheel Car Repair
GoodWheel LLC
01.2022 - Current
- Assisted customers with inquiries, ensuring a positive service experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain store organization and cleanliness.
- Implemented efficient inventory management practices to optimize stock levels.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
Order Picker/Forklift Loader Operator
Styberg Engineering
09.2018 - 11.2022
- Operated electric pallet jack to efficiently pick and transport orders within warehouse.
- Maintained accurate inventory records using warehouse management system for streamlined operations.
- Collaborated with team members to ensure timely order fulfillment and shipping processes.
- Trained new staff on safety protocols and best practices in order picking processes.
- Conducted regular quality checks on picked items to uphold high standards of accuracy.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
Order Selector
Apl Logistics
07.2016 - 05.2018
- Operated pallet jacks and forklifts to efficiently select and transport orders.
- Ensured accurate order selection through detailed item verification processes.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
Community Engagement Coordinator
Martin Luther King Community - Multi Service Center
02.2016 - 05.2016
- Developed community outreach programs to enhance local engagement and participation.
- Coordinated events that fostered partnerships between organizations and community members.
- Managed social media campaigns to promote initiatives and increase awareness of services offered.
- Facilitated workshops aimed at empowering residents through education and resource sharing.
Education
High School Diploma -
William Horlick Highschool
Racine, WI06-2010
Skills
- Customer assistance
- Verbal and written communication
- Hospitality
- Cleaning techniques
- Complaint handling
- Meeting deadlines
- Relationship building
- Heavy lifting
- Safety awareness
- Team leadership
- Quality control
- Supply restocking
- Attention to detail
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Full Professional
Timeline
USPS Service Assistant/GoodWheel Car Repair
GoodWheel LLC
01.2022 - Current
Order Picker/Forklift Loader Operator
Styberg Engineering
09.2018 - 11.2022
Order Selector
Apl Logistics
07.2016 - 05.2018
Community Engagement Coordinator
Martin Luther King Community - Multi Service Center
02.2016 - 05.2016
High School Diploma -
William Horlick Highschool