Damartae Malone
Euclid,OH
Summary
Dedicated Warehouse and Clinical Technician / CNA with diverse experience in emergency and long-term care settings. Expertise in patient care, infection control, telemetry monitoring, and regulatory compliance. Background in customer service, fraud prevention, and team collaboration. Known for strong leadership, critical thinking, and maintaining safety and quality standards in high-acuity environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ER Patient Care Nursing Assistant
University Hospitals Ahuja Medical Center
Beachwood, OH
03.2025 - Current
- Performs vitals, patient weights, point of care testing, 12-Lead EKGs, telemetry placement and monitoring
- Reports abnormal findings or changes in physical, mental, and emotional condition to RN
- Executed basic patient care tasks and assisted in implementing established care plans to enhance patient comfort and recovery.
- Supported ADLs such as mobility, bathing, and feeding to promote patient independence and dignity.
- Safely transported patients to treatment areas for evaluation
- Exhibited compassion in interactions with patients, families, and peers to foster a supportive and healing environment.
- Supports emergency response procedures in high-acuity ER environment
Environmental Services
University Hospitals Cleveland Medical Center
Beachwood, OH
04.2025 - 10.2025
- Ensured clean, safe, and sanitized healthcare environment for patient well-being
- Followed infection control procedures and healthcare regulations
- Disinfected high-touch surfaces, patient rooms, floors, hallways, bathrooms to prevent infection spread
- Transported soiled linen and waste according to safety protocols
- Operated cleaning equipment including vacuums, mops, and scrubbers
- Contributed to hazard prevention by upholding cleanliness and safety standards
CNA / Clinical Technician
Cleveland Clinic
Warrensville Heights, OH
02.2024 - 02.2025
- Delivered direct patient care, assisting with mobility, bathing, feeding, and grooming to enhance patient comfort and well-being
- Assisted ICU, behavioral health, geriatric, and long-term care patients, contributing to comprehensive care across diverse patient populations
- Inserted and removed catheters, and performed wound cleaning and bandage changes to ensure patient safety and promote healing
- Conducted phlebotomy procedures to collect blood samples from patients
- Performed vitals, patient weights, point of care testing, 12-Lead EKGs
- Reported abnormalities to RN and collaborated with healthcare professionals
Packer/Shipper
Amazon Warehouse
Euclid, OH
08.2022 - 01.2024
- Fulfilled orders while conducting quality control assessments to ensure product standards.
- Interpreted invoices and verified shipment accuracy to maintain operational integrity.
- Stacked and packaged items in warehouse to minimize damage during transit.
Customer Service Representative
Circle K
Mayfield Heights, OH
02.2022 - 08.2022
- Resolved customer concerns, delivering timely product and service information to enhance customer experience
- Processed lottery and gasoline sales, ensuring accurate transactions and customer satisfaction
- Executed accurate processing of financial transactions, maintaining compliance and customer trust
Receiving Inventory / Forklift Operator
SYNNEX Corporation
Columbus, OH
01.2020 - 03.2022
- Coordinated inbound/outbound shipments of electronic components
- Received shipments and processed associated paperwork and invoices
- Inspected merchandise, ensuring quality and quantity accuracy
- Completed forklift operations certification
- Excelled in fast-paced environment without sacrificing safety
Direct Support Professional (DSP)
ResCare Community Living
Elyria, OH
01.2021 - 05.2021
- Delivered personalized care to individuals with intellectual and developmental disabilities, enhancing their quality of life
- Supported individuals with hygiene, grooming, feeding, and ambulation, fostering independence and dignity
- Administered medication and monitored patient health during daily routines.
- Advocated for safety, dignity, and client rights, ensuring a respectful and supportive environment
- Supported patient outings (doctor appointments, shopping)
Card Service Agent – Visa Fraud
Teleperformance USA
Columbus, OH
01.2020 - 07.2020
- Investigated and resolved fraud-related inquiries to protect customer accounts
- Handled charge verifications and unauthorized activity calls to ensure customer security
- Maintained accurate customer records and updated account information for reliable service
- Demonstrated regular attendance, punctuality, and account management accuracy
STNA (State Tested Nursing Assistant)
O’Neill Healthcare
North Ridgeville, OH
10.2016 - 03.2018
- Provided specialized care for patients with dementia, schizophrenia, and bipolar disorder to support mental health and well-being
- Assisted patients with mobility, bathing, hygiene, and feeding to enhance daily living quality
- Monitored and documented abnormalities and mood changes to inform care adjustments
- Maintained awareness of patient safety and well-being
Education
High School Diploma -
Elyria High School
Elyria05-2016
Some College (No Degree) - Health Information Technology
Cuyahoga Community College
Cleveland, Ohio, OHSkills
- Emergency room support
- Critical care support
- Direct patient care
- ADL assistance
- 12-lead EKG monitoring
- Telemetry monitoring
- Specimen collection
- Catheter insertion and removal
- Wound care and infection control
- Medication monitoring
- HIPAA compliance
- Conflict resolution
Certification
- Clinical Technician / CNA
- CPR Certification
- First Aid Certification
- AED Certification
- BLS Certification
- ACLS Certification
- Bloodborne Pathogens Certification
- PPE Certification
- Forklift Operator Certification
- Pallet Jack Certification
Timeline
Environmental Services
University Hospitals Cleveland Medical Center
04.2025 - 10.2025
ER Patient Care Nursing Assistant
University Hospitals Ahuja Medical Center
03.2025 - Current
CNA / Clinical Technician
Cleveland Clinic
02.2024 - 02.2025
Packer/Shipper
Amazon Warehouse
08.2022 - 01.2024
Customer Service Representative
Circle K
02.2022 - 08.2022
Direct Support Professional (DSP)
ResCare Community Living
01.2021 - 05.2021
Receiving Inventory / Forklift Operator
SYNNEX Corporation
01.2020 - 03.2022
Card Service Agent – Visa Fraud
Teleperformance USA
01.2020 - 07.2020
STNA (State Tested Nursing Assistant)
O’Neill Healthcare
10.2016 - 03.2018
High School Diploma -
Elyria High School
Some College (No Degree) - Health Information Technology
Cuyahoga Community College