Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
CustomerServiceRepresentative

Damarus Berry

Temple Terrace,FL

Summary

Committed and hardworking with years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Organized experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Friendly Cashier offering more than years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

24
24
years of professional experience

Work History

Customer Service Representative

Circle K
Brandon, FL
04.2021 - 01.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over [Number] patients per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Cashier

McDonald's
Highland, IN
04.1998 - 03.2020
  • Prepared recipe ingredients by washing, peeling, cutting and measuring
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Reviewed and resolved differences between accounting information and cash drawer
  • Used cash registers and POS systems to request and record customer orders and compute bills

Cashier, service coordinator

Meijers
Rolling Meadows, IL
01.2020 - 01.2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Counted cash in register drawer at beginning and end of shift
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Operated cash register for cash, check and credit card transactions with accuracy
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy
  • Served needs of more than customers in busy environment

Cashier, Customers service rep

Subway
Chicago, IL
01.2018 - 06.2019
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Reviewed and resolved differences between accounting information and cash drawer
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Operated cash register for cash, check and credit card transactions with accuracy
  • Counted cash in register drawer at beginning and end of shift
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Educated customers on promotions to enhance sales

Education

High School Diploma -

Calumet High School
Gary, IN
2000

Skills

  • Product upselling
  • Identification checks
  • Credit card processing
  • Refunds and exchanges
  • Bagging and packaging
  • Cash register operations
  • Money handling
  • Maintaining store appearance
  • Monetary transactions
  • Credits and Refunds
  • Till Balancing
  • Customer Service
  • Cash Register Operation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden

Timeline

Customer Service Representative

Circle K
04.2021 - 01.2022

Cashier, service coordinator

Meijers
01.2020 - 01.2020

Cashier, Customers service rep

Subway
01.2018 - 06.2019

Cashier

McDonald's
04.1998 - 03.2020

High School Diploma -

Calumet High School
Damarus Berry