Damarus Stone
Charlotte,NC
Summary
Dynamic and detail-oriented professional with proven expertise in package handling and quality inspection at Amazon. Recognized for enhancing productivity through effective teamwork and meticulous attention to detail, resulting in reduced shipping errors. Skilled in material handling and problem-solving, ensuring operational efficiency and safety in fast-paced warehouse environments.
Overview
6
6
years of professional experience
Work History
Sortation Associate
Amazon
09.2022 - Current
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
Customer Service Representative
Iqor
04.2020 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Shipping and Receiving Clerk
Walmart
11.2018 - 03.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
Harding University Highschool
Charlotte, NC06.2017
Skills
- Package handling
- Palletizing
- Quality inspection
- Shipping procedures
- Attention to detail
- Problem solving
- Material handling
- Sorting accuracy
- Warehouse safety
- Stock management
- Order picking
- Load planning
- Barcode scanning
- Problem-solving skills
- Shipment preparation
Timeline
Sortation Associate
Amazon
09.2022 - Current
Customer Service Representative
Iqor
04.2020 - 08.2022
Shipping and Receiving Clerk
Walmart
11.2018 - 03.2020
Harding University Highschool
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