Damary Moran

• Processed customer transactions accurately and efficiently.
• Delivered financial services in English, Spanish, and American Sign Language to enhance branch accessibility.
• Processed high volumes of financial transactions, including deposits, withdrawals, currency exchange, mortgage, auto and card payments while maintaining a balanced drawer.
• Strictly adhered to Bank Secrecy Act and Anti-Money Laundering protocols, ensuring accuracy in CTR and SAR documentation as well as contacting Transaction Fraud Support for any suspicious activities.
• Maintained cash drawer, ensuring accuracy in daily reconciliations.
• Supported branch operations by organizing documents and managing supplies.
• Learned banking software and systems for effective transaction processing.

• Actively identified client needs and cross sold banking products like credit cards, savings accounts, and CD accounts.

• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Processed high volumes of financial transactions, including deposits, withdrawals, currency exchange, mortgage, auto and card payments while maintaining a balanced drawer.

• Managed appointment scheduling and client communications to optimize clinic workflow.
• Coordinated inventory management for medical supplies, reducing waste and ensuring availability of critical items.
• Managed multi-line phone system and pleasantly greeted patients.
• Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
• Processed patient records and maintained accurate electronic databases for efficient information retrieval.

• Assisted veterinarians during examinations, ensuring animal comfort and compliance with protocols.
• Administered medications and vaccinations under supervision, maintaining accurate records of treatments.
• Prepared surgical instruments and maintained sterile environments for procedures, enhancing operational efficiency.
• Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.