Damarys Esperanza Membreno Chavez
Annandale,VA
Summary
Proactive Business Manager Director with extensive experience in operations management, employee scheduling, and customer service management. Proven success in managing inventory, employee pay, and cultivating a positive work environment. Skilled in strategic planning, team leadership, and client relationship management, bringing strong organizational and analytical capabilities to drive business growth.
Overview
21
21
years of professional experience
Work History
Business Manager Director
Sisters Cleaning
04.2003 - Current
- Canvass authorized neighborhoods for business
- Set appointments and give estimates to new clients
- Set up a schedule for all houses during the week to be cleaned
- Manage employee pay
- Transport employees to work locations
- Manage inventory for the business
- Take care of customers concerns and needs for their household
- Cultivated a positive work environment that encouraged open communication, teamwork, and innovation among employees.
- Help the daily work
- Manage employees time off
Education
High School Diploma -
Instituto Nacional Isidro Menendez
San Miguel, El Salvador10.1987
Skills
- Data-driven decision-making
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Customer Service Management
- Operations Management
- Cross-functional Team Coordination
- Organizational Development
- Human Resources Management
- Decision-Making
- Customer Relations
- Team Building and Leadership
- Operational leadership
- Employee Motivation
- Coaching and Mentoring
- Client Relationship Management
- Analytical Thinking
- Staff Management
- Data Collection
- Strategic Planning
- Staff Training
- Employee Management
- Recruiting and Hiring
- Issue Resolution
- Sales and Marketing
- Employee Scheduling
- Customer Retention
- Data Confidentiality
- Negotiation
- Financial Management
- Business generation
- Business Development
- Financial Oversight
- Loss Prevention
- Effective leader
- Staff training/development
- Task Prioritization
- Self Motivation
- Goal Setting
- Interpersonal Skills
- Professionalism
- Scheduling
- Hiring and Onboarding
- Business Leadership
Sunday School Teacher
Prepare classes and teach adults and kids
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Business Manager Director
Sisters Cleaning
04.2003 - Current
High School Diploma -
Instituto Nacional Isidro Menendez
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