Years of Customer Service Experience
Years of Forklift Operator Experience
Years of Supervisory Experience
Years of Clerical Experience
Call-Center Customer Service Experience
WMS/SAP Inventory Experience
Ability to oversee a team and manage productivity. Performed team expectation start-up meetings. Reported daily production reports to managers. Helped develop & train new employees. Created Basic Spreadsheets for tracking team performance for management review. Investigated escalated calls for problem-solving or conflict management issues. Knowledge of Microsoft 365: Word, Excel, Outlook.
A prospective managerial hire, looking to apply academic knowledge and work experience in business management & warehouse logistics to a management role with a company, but also dedicated to helping the company achieve its goals, and eager to take on more responsibilities to enhance their professional aspirations.
Associates of Applied Science, Business Administrative Management
Degree skills include foundational business knowledge encompassing areas in:
• Principles of Management Functions
• Supervisory & Leadership, with Delegation Basics.
• Project Management Essentials
In addition, how to be efficient in administrative roles:
• Organizational Skills
• Time Management and the Importance of Prioritizing Tasks
• Understanding how to use Office Software & Tools
Essential Ethics & Thinking Skills:
1. Business Ethics
2. Problem-Solving
3. Critical Thinking
4. Decision-Making
HRM Generalist Learned Skills:
• Talent Acquisition and Hiring
• Training and Development
• HRM Fundamentals
• Ethics and Professionalism
• Organizational Behavior
HRM Strategies & Disciplines
• Safety & Labor Relations
• Wage Compensation and Benefits
• Employment Law and Compliance
Relatable Job Training:
Employee Relations, Performance Management, and Workmen's Compensation
Relocation from Chicago, Illinois to Cedar Rapids, Iowa, to complete Associates Degree in Applied Science for Business Administrative Management at Kirkwood Community College. 4-month employment search.