Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Mr. Snapper
Jacksonville, FL
01.2023 - 12.2023
Assisted cashiers with resolving customer complaints and inquiries.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Performed daily opening and closing procedures for the register area.
Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Answered customer questions and provided store information.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Helped with purchases and signed customers up for rewards program.
Direct Care Worker
Lighthouse Cove LLC
Jacksonville, FL
04.2021 - 08.2023
Assisted clients with daily activities, including meal preparation and medication administration.
Coordinated transportation for medical appointments and other errands.
Developed individual service plans in collaboration with the client, family members and other professionals.
Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
Organized paperwork related to case notes, assessment forms and discharge summaries.