Professional with strong background in law enforcement and public safety. Experienced in conflict resolution, crisis management, and maintaining public order. Skilled in team collaboration, communication, and adapting to changing situations. Known for integrity, reliability, and results-driven approach.
Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Peace Officer
Houston Community College System
03.2018 - 07.2021
Monitored and investigated suspicions persons and situations and unusual activities
Saved time through effective emergency issue resolution
Wrote detailed arrest and accident reports
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide
Partnered with team members to implement service initiatives and achieve team objectives
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
Explained security protocols to employees and guests to promote readiness for emergency situations
Secured personal and premises by inspecting buildings and patrolling property
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Monitored premises and recorded activity in daily officer reports
Maintained high levels of alertness throughout shifts
Verified photo IDs and tickets to allow guests passage
Screened visitors and employees for weapons and contraband with hand wands and metal detectors
Verified photo IDs and tickets to allow guests passage
Enforced security regulations and escorted non-compliant individuals to private areas for processing
Guarded restricted areas to prevent unauthorized entry
Monitored premises and recorded activity in daily officer reports
Secured personnel and premises by inspecting buildings and patrolling property.
Security Officer
Houston Community College System
02.2015 - 03.2018
Monitored and investigated suspicions persons and situations and unusual activities
Saved time through effective emergency issue resolution
Wrote detailed arrest and accident reports
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide
Partnered with team members to implement service initiatives and achieve team objectives
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
Explained security protocols to employees and guests to promote readiness for emergency situations
Secured personal and premises by inspecting buildings and patrolling property
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Monitored premises and recorded activity in daily officer reports
Maintained high levels of alertness throughout shifts
Verified photo IDs and tickets to allow guests passage
Screened visitors and employees for weapons and contraband with hand wands and metal detectors
Verified photo IDs and tickets to allow guests passage
Enforced security regulations and escorted non-compliant individuals to private areas for processing
Guarded restricted areas to prevent unauthorized entry
Monitored premises and recorded activity in daily officer reports
Secured personnel and premises by inspecting buildings and patrolling property.
Security Guard
Covenant Security Solutions
02.2014 - 02.2015
Time Management, Verbal and Written Communication, Critical Thinking, Decision Making
Monitored and investigated suspicions persons and situations and unusual activities
Saved time through effective emergency issue resolution
Wrote detailed arrest and accident reports
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide
Partnered with team members to implement service initiatives and achieve team objectives
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
Explained security protocols to employees and guests to promote readiness for emergency situations
Secured personal and premises by inspecting buildings and patrolling property
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Monitored premises and recorded activity in daily officer reports
Maintained high levels of alertness throughout shifts
Verified photo IDs and tickets to allow guests passage
Screened visitors and employees for weapons and contraband with hand wands and metal detectors
Verified photo IDs and tickets to allow guests passage
Enforced security regulations and escorted non-compliant individuals to private areas for processing
Guarded restricted areas to prevent unauthorized entry
Monitored premises and recorded activity in daily officer reports
Secured personnel and premises by inspecting buildings and patrolling property.
Customer Service Representative
Huntleigh USA
05.2011 - 10.2014
Observed patrons and customers to quickly address security situations
Addressed problems quickly and reported clear information while working under minimal supervision
Educated customers on special pricing opportunities and company offerings
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Demonstrated excellent communication skills in resolving product and consumer complaints
Developed strong customer relationships to encourage repeat business
Remained calm and professional in stressful circumstances and effectively diffuse tense situations
Upheld quality control policies and procedures to increase customer satisfaction.
Education
Basic Peace Officer - Law Enforcement
Houston Community College
Houston, TX
12-2018
Associate of Arts in Liberal Arts And Humanities -
Houston Community College
Houston, TX
05-2017
High School Diploma -
North Forest High School
Houston, TX
05-2011
Skills
First Aid
Dispatch Communication
Report Writing
Community Relations
Time Management
Verbal and Written Communication
Critical Thinking
Decision Making
Health and safety
Community Policing
Positive Reinforcement
Timeline
Peace Officer
Houston Community College System
03.2018 - 07.2021
Security Officer
Houston Community College System
02.2015 - 03.2018
Security Guard
Covenant Security Solutions
02.2014 - 02.2015
Customer Service Representative
Huntleigh USA
05.2011 - 10.2014
Associate of Arts in Liberal Arts And Humanities -