Hi, I’m
Damen Herrera
San Francisco Bay Area,California
Overview
19
years of professional experience
Work History
San Mateo County Transit District
Transit Operator
01.2024 - Current
Job overview
- Operated public transportation vehicles, ensuring passenger safety and adherence to traffic laws
- Assisted passengers with boarding, fare collection, and provided information on schedules and routes
- Bus Fleet operation models
- Articulated buses: 60-foot bus New Flyer 800-series
- Battery electric buses: 40-foot battery electric bus
- Fuel cell electric buses: 40-foot fuel cell electric
- Hybrid buses
Acrylic Mafia ArtistryVallejo, California
Chief Financial Officer/Co-Owner
01.2022 - Current
Job overview
- Implemented new business plans for marketing and engagement, utilizing strategic thinking and commercial awareness to increase traffic and revenue
- Delegated tasks to employees and oversaw daily operations, ensuring forward planning and problem-solving for efficient business operations
- Ran reports and maintained statistics to compare business performance, mentoring employees to achieve business goals
GT Digital StudiosHayward, California
Recording Studio Owner/AUDIO ENGINEER & PRODUCER
01.2015 - 12.2024
Job overview
- Set up and break down audio equipment for recording sessions at GT Digital Studios
- Collaborated with musicians, producers, and directors to create high-quality audio tracks
- Troubleshoot technical issues to ensure smooth recording and mixing processes
UrbanBCN WorldwideSouth San Francisco, California
Motor Coach operator
03.2020 - 01.2023
Job overview
- Safely operated a large passenger vehicle (motorcoach) for UrbanBCN Worldwide in South San Francisco, California
- Managed passenger boarding and disembarking, ensuring a smooth and pleasant experience for all travelers
- Maintained accurate trip records and adhered to strict safety regulations to ensure passenger safety
- Provided excellent customer service, addressing passenger needs and inquiries promptly and professionally
- Fleet model operated: VOLVO 9700 56 Passenger
TeslaFremont, California
Inside Delivery Advisor/Customer Support Specialist
07.2018 - 09.2019
Job overview
- Managed pipeline flow to ensure efficient delivery process of new and used Teslas
- Developed strong understanding of CRM/Sales force system to optimize customer experience
- Cultivated grasp of entire Sale & Delivery process including Logistics, Contracts, and Delivery Day experience
Boys & Girls Clubs of the PeninsulaEast Palo Alto
Music Audio Production Instructor
05.2017 - 09.2018
Job overview
- Taught students about audio equipment and terminology to enhance their understanding of the industry
- Guided students in scheduling recording sessions, helping them develop time management skills
- Instructed students on managing budgets and multiple projects simultaneously for a well-rounded skill set
Bona Via LimoPalo Alto, California
Driver Manager/Executive Assistant to Owner
01.2013 - 09.2015
Job overview
- Managed driver scheduling and assignments to optimize efficiency and meet customer needs
- Monitored driver performance metrics, ensuring punctuality and adherence to safety guidelines
- Oversaw vehicle maintenance schedules and repairs to ensure fleet reliability
- Conducted regular driver training sessions on safety procedures and customer service protocols
Parrot CellularCastro Valley, California
Senior Sales Associate
01.2011 - 01.2012
Job overview
- Demonstrated deep product expertise by effectively answering customer questions and providing informed recommendations
- Consistently met or exceeded individual sales goals, contributing to overall store sales targets
- Built long-term customer relationships through personalized attention and proactive outreach
HAARTSan Francisco, California
Front Desk Supervisor/Physician's Assistant
01.2009 - 01.2011
Job overview
- Managed executive calendar, prioritized appointments, and scheduled meetings efficiently
- Handled incoming calls, emails, and correspondence with professionalism and promptness
- Organized travel arrangements for work and personal needs, ensuring smooth logistics
- Conducted research, prepared reports, and maintained document management systems
Mercy Housing CaliforniaSan Francisco, California
Community Liaison
01.2008 - 01.2009
Job overview
- Communicated information, answered questions, and responded to inquiries as a community liaison at Mercy Housing California
- Established and maintained relationships with community members, stakeholders, and organizations to advocate for community needs
- Planned community events and programs to promote engagement and support within the organization
- Monitored community feedback and sentiment, providing insights for decision-making
PHFE Public Health Foundation Enterprises
Community Health Outreach Worker
01.2006 - 01.2008
Job overview
- Conducted needs assessments and provided health education on nutrition, sexual, and mental health topics to individuals in the community
- Coordinated care and offered social support to help individuals navigate the healthcare system and access necessary services
- Advocated for policy changes to address health disparities and connected individuals to relevant community resources
- Provided HIV rapid disclosure & counseling in clinic & Mobile
Timeline
Transit Operator
San Mateo County Transit District
01.2024 - Current
Chief Financial Officer/Co-Owner
Acrylic Mafia Artistry
01.2022 - Current
Motor Coach operator
UrbanBCN Worldwide
03.2020 - 01.2023
Inside Delivery Advisor/Customer Support Specialist
Tesla
07.2018 - 09.2019
Music Audio Production Instructor
Boys & Girls Clubs of the Peninsula
05.2017 - 09.2018
Recording Studio Owner/AUDIO ENGINEER & PRODUCER
GT Digital Studios
01.2015 - 12.2024
Driver Manager/Executive Assistant to Owner
Bona Via Limo
01.2013 - 09.2015
Senior Sales Associate
Parrot Cellular
01.2011 - 01.2012
Front Desk Supervisor/Physician's Assistant
HAART
01.2009 - 01.2011
Community Liaison
Mercy Housing California
01.2008 - 01.2009
Community Health Outreach Worker
PHFE Public Health Foundation Enterprises
01.2006 - 01.2008