Overview
Work History
Timeline
Hi, I’m

Damen Herrera

San Francisco Bay Area,California
Damen Herrera

Overview

19
years of professional experience

Work History

San Mateo County Transit District

Transit Operator
01.2024 - Current

Job overview

  • Operated public transportation vehicles, ensuring passenger safety and adherence to traffic laws
  • Assisted passengers with boarding, fare collection, and provided information on schedules and routes
  • Bus Fleet operation models
  • Articulated buses: 60-foot bus New Flyer 800-series
  • Battery electric buses: 40-foot battery electric bus
  • Fuel cell electric buses: 40-foot fuel cell electric
  • Hybrid buses

Acrylic Mafia Artistry
Vallejo, California

Chief Financial Officer/Co-Owner
01.2022 - Current

Job overview

  • Implemented new business plans for marketing and engagement, utilizing strategic thinking and commercial awareness to increase traffic and revenue
  • Delegated tasks to employees and oversaw daily operations, ensuring forward planning and problem-solving for efficient business operations
  • Ran reports and maintained statistics to compare business performance, mentoring employees to achieve business goals

GT Digital Studios
Hayward, California

Recording Studio Owner/AUDIO ENGINEER & PRODUCER
01.2015 - 12.2024

Job overview

  • Set up and break down audio equipment for recording sessions at GT Digital Studios
  • Collaborated with musicians, producers, and directors to create high-quality audio tracks
  • Troubleshoot technical issues to ensure smooth recording and mixing processes

UrbanBCN Worldwide
South San Francisco, California

Motor Coach operator
03.2020 - 01.2023

Job overview

  • Safely operated a large passenger vehicle (motorcoach) for UrbanBCN Worldwide in South San Francisco, California
  • Managed passenger boarding and disembarking, ensuring a smooth and pleasant experience for all travelers
  • Maintained accurate trip records and adhered to strict safety regulations to ensure passenger safety
  • Provided excellent customer service, addressing passenger needs and inquiries promptly and professionally
  • Fleet model operated: VOLVO 9700 56 Passenger

Tesla
Fremont, California

Inside Delivery Advisor/Customer Support Specialist
07.2018 - 09.2019

Job overview

  • Managed pipeline flow to ensure efficient delivery process of new and used Teslas
  • Developed strong understanding of CRM/Sales force system to optimize customer experience
  • Cultivated grasp of entire Sale & Delivery process including Logistics, Contracts, and Delivery Day experience

Boys & Girls Clubs of the Peninsula
East Palo Alto

Music Audio Production Instructor
05.2017 - 09.2018

Job overview

  • Taught students about audio equipment and terminology to enhance their understanding of the industry
  • Guided students in scheduling recording sessions, helping them develop time management skills
  • Instructed students on managing budgets and multiple projects simultaneously for a well-rounded skill set

Bona Via Limo
Palo Alto, California

Driver Manager/Executive Assistant to Owner
01.2013 - 09.2015

Job overview

  • Managed driver scheduling and assignments to optimize efficiency and meet customer needs
  • Monitored driver performance metrics, ensuring punctuality and adherence to safety guidelines
  • Oversaw vehicle maintenance schedules and repairs to ensure fleet reliability
  • Conducted regular driver training sessions on safety procedures and customer service protocols

Parrot Cellular
Castro Valley, California

Senior Sales Associate
01.2011 - 01.2012

Job overview

  • Demonstrated deep product expertise by effectively answering customer questions and providing informed recommendations
  • Consistently met or exceeded individual sales goals, contributing to overall store sales targets
  • Built long-term customer relationships through personalized attention and proactive outreach

HAART
San Francisco, California

Front Desk Supervisor/Physician's Assistant
01.2009 - 01.2011

Job overview

  • Managed executive calendar, prioritized appointments, and scheduled meetings efficiently
  • Handled incoming calls, emails, and correspondence with professionalism and promptness
  • Organized travel arrangements for work and personal needs, ensuring smooth logistics
  • Conducted research, prepared reports, and maintained document management systems

Mercy Housing California
San Francisco, California

Community Liaison
01.2008 - 01.2009

Job overview

  • Communicated information, answered questions, and responded to inquiries as a community liaison at Mercy Housing California
  • Established and maintained relationships with community members, stakeholders, and organizations to advocate for community needs
  • Planned community events and programs to promote engagement and support within the organization
  • Monitored community feedback and sentiment, providing insights for decision-making

PHFE Public Health Foundation Enterprises

Community Health Outreach Worker
01.2006 - 01.2008

Job overview

  • Conducted needs assessments and provided health education on nutrition, sexual, and mental health topics to individuals in the community
  • Coordinated care and offered social support to help individuals navigate the healthcare system and access necessary services
  • Advocated for policy changes to address health disparities and connected individuals to relevant community resources
  • Provided HIV rapid disclosure & counseling in clinic & Mobile

Timeline

Transit Operator
San Mateo County Transit District
01.2024 - Current
Chief Financial Officer/Co-Owner
Acrylic Mafia Artistry
01.2022 - Current
Motor Coach operator
UrbanBCN Worldwide
03.2020 - 01.2023
Inside Delivery Advisor/Customer Support Specialist
Tesla
07.2018 - 09.2019
Music Audio Production Instructor
Boys & Girls Clubs of the Peninsula
05.2017 - 09.2018
Recording Studio Owner/AUDIO ENGINEER & PRODUCER
GT Digital Studios
01.2015 - 12.2024
Driver Manager/Executive Assistant to Owner
Bona Via Limo
01.2013 - 09.2015
Senior Sales Associate
Parrot Cellular
01.2011 - 01.2012
Front Desk Supervisor/Physician's Assistant
HAART
01.2009 - 01.2011
Community Liaison
Mercy Housing California
01.2008 - 01.2009
Community Health Outreach Worker
PHFE Public Health Foundation Enterprises
01.2006 - 01.2008

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Damen Herrera