Damen Musser
Weatherford,Texas
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experienced as a Front Desk Agent in busy and successful settings.
Overview
7
7
years of professional experience
Work History
Sales Porter
Jerry's Chevrolet
08.2023 - Current
- Provided exceptional customer service and addressed customer inquiries.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Reported daily work progress and encountered problems to management.
- Test drove vehicles and reported identified issues to management.
Front Desk Agent
JW Marriott Hotel
05.2022 - 07.2022
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Front Desk Agent
Comfort Suites Hotel
01.2019 - 10.2019
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
Front Desk Agent
Candlewood Suites Hotel
04.2017 - 07.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Education
High School Diploma -
Weatherford High School
Weatherford, TX06.2018
Skills
- Decision-making
- Computer literacy
- Stress management
- Adaptability
- Cash handling
- Organizational skills
Timeline
Sales Porter
Jerry's Chevrolet
08.2023 - Current
Front Desk Agent
JW Marriott Hotel
05.2022 - 07.2022
Front Desk Agent
Comfort Suites Hotel
01.2019 - 10.2019
Front Desk Agent
Candlewood Suites Hotel
04.2017 - 07.2018
High School Diploma -
Weatherford High School
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