Summary
Overview
Work History
Education
Skills
Timeline
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Dameon Bradford

Washington,DC

Summary

Highly-motivated focused go getter with experience leading teams in operating company guidelines and services. Hard-working problem-solver with exceptional documentation skills dedicated to ensuring adherence to quality standards on every assignment. Ready for a highly driven workforce to assist and advance.

Overview

9
9
years of professional experience

Work History

PMO

Campbells
08.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

customer service specialist

Dick's Sporting Goods
04.2019 - 08.2021
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Interpret and communicate work procedures and company policies to staff.
  • Compute figures such as balances, totals, or commissions.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

barista

Starbucks
11.2018 - 03.2019
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Create signs to advertise store products or events.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Wrap, label, or date food items for sale.
  • Clean or sanitize work areas, utensils, or equipment.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Order, receive, or stock supplies or retail products.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Order items needed to replenish supplies.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

food specialist

BWMC
03.2017 - 07.2017
  • Measure ingredients required for specific food items being prepared.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
  • Verify that prepared food meets requirements for quality and quantity.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Maintain sanitation, health, and safety standards in work areas.

Line cook

Taco Bell
06.2016 - 12.2016
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Turn or stir foods to ensure even cooking.
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
  • Season and cook food according to recipes or personal judgment and experience.
  • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
  • Keep records and accounts.
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Education

High School Diploma -

Northeast High School
Pasadena, MD
05-2017

Skills

  • Communication
  • Data analysis
  • Microsoft office
  • Problem Solving
  • Mathematics
  • Graphic Design
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

PMO

Campbells
08.2021 - Current

customer service specialist

Dick's Sporting Goods
04.2019 - 08.2021

barista

Starbucks
11.2018 - 03.2019

food specialist

BWMC
03.2017 - 07.2017

Line cook

Taco Bell
06.2016 - 12.2016

High School Diploma -

Northeast High School

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Dameon Bradford