Dameon Freeman
Weaver,AL
Summary
Customer orientated professional with years of management experience, who implements various retail based skills and is dedicated to continuous improvement. Dependable worker that seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
GEI Automotive and Tire
03.2024 - 10.2024
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provided exceptional customer service while managing confidential customer information stored in a computer by category.
- Coordinated special events and promotions to drive foot traffic into the store, ultimately increasing sales revenue.
- Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Managed inventory control processes to restore back stock, control costs, and order parts for both the shop and customers.
- Secured and maintained accurate records of all fleet-related vehicles with such companies as Spectrum, Comcast, Roto-Rooter, police departments, and multiple surrounding businesses.
- Oversaw closing of business and handled financial reporting through end-of-day procedures.
Assistant Store Manager
O'Reilly Auto Parts
03.2021 - 03.2024
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Completed routine store inventories.
- Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Inside and Outside Garden Center Supervisor
Lowe's Home Improvement
01.2020 - 03.2021
- Lead a team of associates, review daily/weekly checklists, restock and reorders merchandise, maintain inventory for customer orders through electronic system, verify safety protocols, sell lawn equipment, execute seasonal changes for major holidays, operate forklift and electric power equipment
- Closely monitored seasonal trends to adapt product offerings accordingly, staying ahead of competitors in meeting customer demands.
Appliance/Cabinets/Mill-work Specialty Supervisor
Lowe's Home Improvement
03.2019 - 01.2020
- Lead a team of Specialty and Customer Service Associates, hold specialty meetings and accountability to drive sales in the department, organize and maintain freight flow in multiple departments, review sales and set goals for future customer experience
Grocery Support Supervisor
Walmart
09.2015 - 03.2019
- Customer focused leadership and leading a team of associates to organize/stock the store, receive and stock merchandise, maintain said merchandise through electronic system, set up displays and end-caps throughout store, plan modulars and set locations
Automotive Department Manager
Walmart
02.2014 - 09.2015
- Customer focused leadership, manage a team through receiving and stock merchandise, maintain said merchandise through a electronic system, sett up displays and end-caps in the automotive area, receiving merchandise, keep perpetual inventory of tires, batteries, and general merchandise, plan a modular and setting locations
3rd Key Shift Supervisor
Priceless IGA
07.2013 - 02.2014
- Open and close store, maintain freight flow, merchandise stocking including side stacks and featured merchandise, plan schedules and coverage of multiple areas, manage multiple employees in several key areas of the store
Sales Associate
Walmart
08.2007 - 02.2014
- Customer focused sales, kept customer information and records, driving powered equipment, receiving and stocking merchandise, maintain said merchandise through a electronic system, set up displays and end caps, received merchandise, set locations for merchandise in automotive and garden center areas
Education
High School Diploma - General Studies
Piedmont High School
Piedmont, AlabamaSkills
- Training and Development
- Staffing and recruitment
- Privacy and confidentiality
- Quality control standards
- Cross-functional team management
- Performance evaluations
- Time management
- Policy administration
- Oversee operations
Timeline
Assistant Store Manager
GEI Automotive and Tire
03.2024 - 10.2024
Assistant Store Manager
O'Reilly Auto Parts
03.2021 - 03.2024
Inside and Outside Garden Center Supervisor
Lowe's Home Improvement
01.2020 - 03.2021
Appliance/Cabinets/Mill-work Specialty Supervisor
Lowe's Home Improvement
03.2019 - 01.2020
Grocery Support Supervisor
Walmart
09.2015 - 03.2019
Automotive Department Manager
Walmart
02.2014 - 09.2015
3rd Key Shift Supervisor
Priceless IGA
07.2013 - 02.2014
Sales Associate
Walmart
08.2007 - 02.2014
High School Diploma - General Studies
Piedmont High School