Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Dameon Hines Jr.

AKRON

Summary

Detail-oriented IT professional with 4 years of experience in data center operations, Linux server administration, and network infrastructure. Proficient in installing, configuring, and maintaining hardware and software in a mission-critical environment. Strong troubleshooting skills with a focus on minimizing downtime and ensuring system reliability. Skilled at collaborating with engineering and operations teams to execute infrastructure projects, migrations, and expansions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Data Center Operations Engineer II

Verizon
04.2025 - Current
  • Designed, implemented, and maintained mission-critical data center infrastructure supporting Verizon’s network and cloud services.
  • Diagnosed and resolved hardware and software issues to ensure high availability and system performance.
  • Managed physical infrastructure, including rack installation, cable management, and hardware upgrades.
  • Monitored system uptime and implemented preventive measures to reduce downtime and service disruptions.
  • Collaborated with internal teams to troubleshoot network performance issues and optimize data flow across systems.
  • Enforced data security protocols and participated in compliance audits to maintain regulatory standards.
  • Provided Tier 2/3 technical support to internal stakeholders and external customers, ensuring timely resolution of complex issues.
  • Utilized monitoring tools and network management platforms to ensure system health and proactive alerting.
  • Participated in data center capacity planning and resource allocation to meet growing infrastructure demands.
  • Supported business continuity planning and disaster recovery procedures for enterprise systems.

Cyber Client Service Technician

GE Healthcare
10.2023 - 05.2025
  • Install, configure, and maintain Linux-based medical devices and networking equipment in a secure data center environment.
  • Perform physical installation of servers, including racking, cabling, and labeling according to industry best practices.
  • Troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime.
  • Conduct regular system checks and maintenance to optimize performance and security.
  • Collaborate with engineering teams to execute infrastructure expansions, migrations, and new deployments.
  • Provide on-site and remote support for critical technical issues, including on-call support.
  • Document system configurations, updates, and asset inventories to maintain accurate records.
  • Manage RMA processes with vendors, ensuring timely hardware replacements.

Biomedical Technician

Trimedx
06.2021 - 10.2023
  • Performed preventive maintenance and inspections to validate data center and biomedical equipment.
  • Installed, configured, and upgraded network-connected imaging equipment and related software solutions.
  • Assisted in Cyber-Security and network connectivity for clinical devices.
  • Led biomedical preventive maintenance projects, ensuring compliance with safety and operational standards.

Education

Associate of Science - Information Technology

Strayer University
03-2025

Skills

  • Operating Systems: Linux (Ubuntu, CentOS, Red Hat, Mint), Windows Server, Dell Server
  • Technologies: NET, Microsoft SQL Server, XCode, Interface Builder, ServiceNow, Jira, Swimlane, Field Force Automation, BOX (GE Healthcare)
  • Networking: TCP/IP, DNS, DHCP, VLANs, VPN, Cisco IOS, Network troubleshooting
  • Hardware / Data Center: Server Installation, Racking and Stacking, Cabling, Labeling, RMAs
  • Security / Monitoring: System Hardening, Patch Management, Firewall Configurations

Certification

  • LinkedIn Cisco CCNA (200-301) Network Fundamentals and Access
  • CompTIA Testout Security +
  • CompTIA Testout Network Pro
  • TestOut Network Pro Certification (Dec. 2024)
  • TestOut IT Fundamentals Pro (Aug. 2023)

Timeline

Data Center Operations Engineer II

Verizon
04.2025 - Current

Cyber Client Service Technician

GE Healthcare
10.2023 - 05.2025

Biomedical Technician

Trimedx
06.2021 - 10.2023

Associate of Science - Information Technology

Strayer University

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