DAMEON IGNACIO
Summary
Results-focused Manager dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
20
20
years of professional experience
Work History
Manager
Super Supplements
Salem, OR
05.2024 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Hairstylist /Independent Contractor
Self
Canby, OR
01.2018 - 04.2024
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used social media platforms to promote salon and services.
Salon Manager
Sit Still
West Linn, OR
08.2010 - 12.2017
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
Beauty Supply Manager
Ed Wyse Beauty Supply
Portland, OR
09.2004 - 07.2010
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Supervised and managed employees during sorting, packaging and return procedures.
- Provided supply chain guidance to team of eight employees.
Education
Cosmetology License - Hair Design
Phagens NW School of Hair Design
Portland, OR2003
High School Diploma -
Central High School
Independence, OR1998
Skills
- Business Operations
- Outstanding communication Skills
- Retail inventory management
- Team-oriented
- Reliable
- Goal oriented
Additional Information
Nhu Vo
Sit Still
T: 503-799-2329
E: nhuvo3@gmail.com
Kat Jones
Ed Wyse
T: 503-828-2613
E: katjones.37@gmail.com
Timeline
Manager
Super Supplements
05.2024 - 09.2024
Hairstylist /Independent Contractor
Self
01.2018 - 04.2024
Salon Manager
Sit Still
08.2010 - 12.2017
Beauty Supply Manager
Ed Wyse Beauty Supply
09.2004 - 07.2010
Cosmetology License - Hair Design
Phagens NW School of Hair Design
High School Diploma -
Central High School