DAMEON IGNACIO
Summary
Results-focused Manager dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
20
20
years of professional experience
Work History
Manager
Super Supplements
05.2024 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Hairstylist /Independent Contractor
Self
01.2018 - 04.2024
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Used social media platforms to promote salon and services.
Salon Manager
Sit Still
08.2010 - 12.2017
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
Beauty Supply Manager
Ed Wyse Beauty Supply
09.2004 - 07.2010
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Supervised and managed employees during sorting, packaging and return procedures.
- Provided supply chain guidance to team of eight employees.
Education
Cosmetology License - Hair Design
Phagens NW School of Hair Design
Portland, OR2003
High School Diploma -
Central High School
Independence, OR1998
Skills
- Business Operations
- Outstanding communication Skills
- Retail inventory management
- Team-oriented
- Reliable
- Goal oriented
Additional Information
Nhu Vo
Sit Still
T: 503-799-2329
E: nhuvo3@gmail.com
Kat Jones
Ed Wyse
T: 503-828-2613
E: katjones.37@gmail.com
Timeline
Manager
Super Supplements
05.2024 - 09.2024
Hairstylist /Independent Contractor
Self
01.2018 - 04.2024
Salon Manager
Sit Still
08.2010 - 12.2017
Beauty Supply Manager
Ed Wyse Beauty Supply
09.2004 - 07.2010
Cosmetology License - Hair Design
Phagens NW School of Hair Design
High School Diploma -
Central High School
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