BSI
Dameon Jackson
Columbia,SC
Summary
Highly experienced Logistics, Deployment and Distribution Specialist with over 20 years of supervision and managerial experience. Team builder with proven problem solving skills and optimizing resourcefulness. Dedicated Manager with leading experience and with the ability to multiple tasks, provide training plans and requirements to all personnel. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Dispatcher
SYSCO Food Services
10.2022 - 10.2023
- Updated records of driver locations, delays, and cancellations
- Assigned drivers to appropriate routes based on customer needs
- Provided timely updates to customers regarding their orders or requests
- Resolved customer complaints related to service issues or delays
- Tracked vehicles using GPS technology and provided real-time status updates as needed
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips
- Supervised driver dispatching, route planning and vehicle tracking for over 120 drivers
- Reported delays, accidents or other traffic and transportation situations
Logistics Specialist
Sierra Nevada Corporation
07.2015 - 08.2022
- Organized and managed the inventory of all incoming and outgoing shipments
- Utilized software programs to track shipments from origin to destination
- Resolved any discrepancies related to product quality or quantity issues upon delivery
- Maintained accurate records of all deliveries using automated systems or manual documents
- Processed invoices for payment in a timely manner according to established procedures
- Organized and maintained order documentation
- Conducted inventory checks and resolved discrepancies
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags
- Scheduled material deliveries, equipment repair and shipment transportation
- Managed paperwork and necessary information required for client shipments
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies
- Marked stock items with identification tags, stamps and electric marking tools
Distribution Section Chief
USAF
09.2013 - 04.2015
- Managed and coordinated distribution and deployment processes
- Oversaw implementation of Time Phased Force and Deployment data process and setup up Deployment Control Center
- Provided strategic direction to staff on priority projects, assigned tasks to team members, monitored progress and ensured deadlines were met
- Regularly reviewed operational performance metrics and provided feedback to ensure goals were achieved within established timelines
- Conducted performance reviews with direct reports to assess individual performance levels, identify areas of improvement and provide coaching as needed
- Maintained collaborative relationships with other sections within the organization to ensure effective coordination of resources across departments
- Served as a subject matter expert on all topics related to the section's area of expertise
- Led cross-functional teams in designing new protocols for project delivery
- Ensured quality control measures were implemented consistently throughout operations
- Directly supervised 104 personnel
- Communicated with other section managers to determine best ways to meet quotas and quality goals
- Created and implemented processes to maintain employee safety
- Built Permanent Mission Support Kit and Temporary Mission Support Kit in support of Gunship deployment
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Training Manager
USAF
09.2010 - 09.2013
- Maintained training database and setup schedule for new and existing employees
- Coordinated with supervisors to identify skills or knowledge gaps of Upgrade (UGT) and On The Job Training (OJT) programs
- Planned and led training sessions to develop trainees knowledge, engagement, satisfaction and performance to meet CDC training requirements
- Performed monthly safety briefing with senior leaders to develop and execute strategy and provide regular updates
- Produced TBA and OJT reports and maintain training documents to support training requirements
- Liaised with other sections to formulate training requirements, data capture and manage metrics and reporting
- Evaluated effectiveness of training by using feedback, focus groups and other relative means
- Maintained Mission Essential Task List (METL) database to track training, certifications and qualifications
- Enforced 240 hrs Career Development Course (CDC) review within 90 days five airmen completed End Of Course (EOC) scoring above 85% continuous improvements by encouraging team to leverage use of MICT, Tablets and TBA
- Plans and produce training for personnel and conducts coordinate security and flight line qualifications
Transportation Specialist
USAF Red Flag
05.2000 - 05.2004
- Planned, organized, and executed transportation support for reception and bed-down of sustainment and redeployment forces
- Over 300 units and 26K personnel from US and allied forces participating in Red, Green and Maple flags annual exercise
Education
Bachelor of Science - Technical Mangement
Embry-Riddle Aeronautical University
Daytona Beach, FL07.2017
Associate of Applied Science - Transportation Management
Community College of The Air Force
Montgomery, AL04.2010
Skills
- Schedule Management
- Database Management
- Database Updates
- Customer Relations
- Driver Communication
- Critical Thinker
- Dispatch Coordination
- Dispatching Procedures
- Safety program development
Timeline
Dispatcher
SYSCO Food Services
10.2022 - 10.2023
Logistics Specialist
Sierra Nevada Corporation
07.2015 - 08.2022
Distribution Section Chief
USAF
09.2013 - 04.2015
Training Manager
USAF
09.2010 - 09.2013
Transportation Specialist
USAF Red Flag
05.2000 - 05.2004
Associate of Applied Science - Transportation Management
Community College of The Air Force
Bachelor of Science - Technical Mangement
Embry-Riddle Aeronautical University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
AVPRO
Microsoft
Certification
- Forklift Operation and Safety Certification – Occupational Safety and Health Administration.
- Automated External Defibrillator (AED) Use Certification – American Heart Association or Red Cross.
- FL Driver's License
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