Dametrices Swinton Wiggins
Wilkes-Barre,PA
Summary
Seasoned costumer service professional with experience in devising marketing and event strategies leading to sustained business growth. Accomplished in creating inspirational workplace cultures and developing high-performing sales, marketing and event planning teams.
Overview
5
5
years of professional experience
Work History
Retail Events Supervisor
Crossmark
01.2022 - 03.2023
- Responsible for recruiting, supervising and motivating employees. Developing them to deliver on our clients expectations.
- Train Events Specialists on company processes, policies, procedures, and position responsibilities. Ensure quality execution by conducting audits and work-with of Event Specialists and develop event execution skills and knowledge Communicates with store management about the upcoming events and the execution of past event in their store.
- Managed event logistics and operations. Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
- Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met. Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.
Warehouse Associate
ShipMonk
05.2021 - 05.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds
Housekeeping Supervisor
Double Tree Hotel By Hilton
02.2018 - 01.2021
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Maintained required records of work hours, budgets and payrolls.
Education
High School Diploma -
Bronx Theatre High School
Bronx, NY06.2017
Skills
- Microsoft Applications
- Sales Expertise
- Coaching and Counseling
- Scheduling
- Guest Relations
- Corporate Events Planning
Timeline
Retail Events Supervisor
Crossmark
01.2022 - 03.2023
Warehouse Associate
ShipMonk
05.2021 - 05.2022
Housekeeping Supervisor
Double Tree Hotel By Hilton
02.2018 - 01.2021
High School Diploma -
Bronx Theatre High School