Summary
Overview
Work History
Education
Skills
Timeline
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Damia Pearson

Tacoma,Washington

Summary

Dynamic shift leader with proven expertise, excelling in team leadership and problem-solving. Enhanced customer satisfaction by resolving inquiries promptly and maintaining efficient operations. Skilled in cash handling and effective communication, fostering a positive work environment. Adept at training new employees and optimizing inventory management.

Hardworking and passionate job seeker with strong organizational skills ready to help achieve company goals.

Overview

3
3
years of professional experience

Work History

Team Member

Ross Dress for Less
08.2025 - Current
  • Assisted team members with daily tasks to ensure smooth operations.
  • Learned and adhered to safety protocols while performing job duties.
  • Supported inventory management by organizing stock and maintaining cleanliness.
  • Collaborated with colleagues to enhance workflow efficiency and communication.
  • Maintained store organization by restocking merchandise and arranging displays effectively.

Shift Leader

Menchies
06.2023 - 03.2024
  • Supervised daily operations to ensure efficient workflow.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Monitored inventory levels, facilitating timely restocking to maintain product availability.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
  • Monitored cash handling procedures, ensuring accuracy in transactions and deposits.

Team Member

McDonald's
06.2022 - 01.2023
  • Engaged in training sessions to develop product knowledge and customer service skills.
  • Contributed to maintaining a positive work environment through teamwork and cooperation.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills.

Education

Psychology

Pierce College
Puyallup, WA
06-2028

Biology Pre-med

Xavier University of Louisiana
New Orleans, LA
05-2025

High School Diploma -

Washington High School
Tacoma, WA
06-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer engagement skills
  • Flexible schedule
  • Effective communication

Certifications

  • Food handlers card
  • CPR certified
  • Early childhood education courses

Timeline

Team Member

Ross Dress for Less
08.2025 - Current

Shift Leader

Menchies
06.2023 - 03.2024

Team Member

McDonald's
06.2022 - 01.2023

Psychology

Pierce College

Biology Pre-med

Xavier University of Louisiana

High School Diploma -

Washington High School

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