Damian Adorno
Herriman,UT
Summary
Personable and dedicated, with strong ability to create welcoming atmosphere and manage teams effectively. Understanding of inventory management and customer service principles, along with skills in point-of-sale systems and cash handling. Committed to driving operational efficiency and enhancing customer satisfaction.
Experienced with overseeing concession operations, ensuring service quality, and maintaining inventory. Track record of fostering team collaboration and adapting to changing demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor of Concessions
PSC
07.2023 - Current
- Streamlined inventory management for optimal stock levels and reduced waste.
- Recruited trained, and developed a high-performing team of concession staff members.
- Collaborated with other departments within the venue to ensure seamless coordination of services during events.
- Enhanced customer satisfaction by ensuring timely and efficient concession services during events.
- Adapted quickly to changes in event requirements, adjusting staffing levels or product offerings as needed.
- Enforced safety regulations within the workplace to minimize accidents and maintain a secure environment for both staff and customers.
- Supervised daily operations, maintaining exceptional cleanliness and organization standards throughout the concession area.
- Fostered a positive work environment that encouraged teamwork, open communication, and continuous learning among staff members.
- Resolved customer complaints promptly and professionally, maintaining positive customer relationships.
- Monitored food preparation, production, and plating for quality control.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Warehouse Worker
PSC
06.2018 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 75 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
Floor Supervisor
PSC
03.2022 - 07.2023
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Delegated tasks to employees to enhance productivity and workflow.
Education
GED -
Herriman High School
Herriman, UT06-2019
Skills
- Sanitation standards
- Food safety compliance
- Scheduling coordination
- Employee engagement
- Customer service
- Food prep
- Teamwork
- Multitasking ability
- Problem-solving abilities
- Time management
- Food and beverage service
- Attention to detail
- Adaptability and flexibility
- Self motivation
- Decision-making
Certification
- Alcohol Certified.
- Food Handlers Certified
- ForkLift Certified
Timeline
Supervisor of Concessions
PSC
07.2023 - Current
Floor Supervisor
PSC
03.2022 - 07.2023
Warehouse Worker
PSC
06.2018 - Current
- Alcohol Certified.
- Food Handlers Certified
- ForkLift Certified
GED -
Herriman High School
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