Damian Aguayo

• Assisted customers in identifying tire and service needs, ensuring satisfaction with recommendations.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted customers in selecting appropriate tire options based on vehicle specifications and driving needs.
• Streamlined service operations by coordinating workflow between technicians and service staff.
• Trained new employees on company policies, procedures, and product knowledge to enhance team performance.

• Maintained cleanliness and organization of kitchen equipment and workstations.
• Assisted in training new kitchen staff on food preparation techniques and safety protocols.
• Collaborated with team members to ensure timely service during peak hours.
• Prepared and cooked menu items according to established recipes and standards.

As an assistant manager at Little Caesars, my roles & responsibilities covered everything from welcoming guests, taking orders, receiving different forms of payment, communicating with all employees to be as seamless and efficient as possible, daily counts of inventory, stocking & prepping, ensuring a clean work environment, as well as a safe and comfortable environment. As well as end of day procedures, deposits, counting employee hours as well as making sure the store was 100% for the opening crew.