Damian Bryant

As a Merchandising Service Associate this means: (1) Being friendly and professional with customers, and engaging vendors and associates to meet store needs, (2) Ensuring signage, pricing information, and displays, aisles and bays clean and safe for customers to shop.

Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Ensures all reset displays are safe and in working order and repaired and replaced as needed.

• Received and stocked incoming merchandise, arranging items in correct locations.
• Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
• Coordinated and executed daily parts deliveries to local businesses.
• Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
• Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

• Maximized team performance by training new employees on proper food handling and restaurant protocols.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Received, organized and rotated paper goods and food ingredients.
• Trained employees on cooking techniques, safety standards and performance strategies.
• Motivated kitchen staff by establishing goals to increase productivity and quality.
• Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.

• Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
• Cultivated productive relationships with existing customers through exceptional follow-up after sales.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
• Worked with fellow sales team members to achieve group targets.
• Created customized presentations for potential customers based on their requirements.
• Provided detailed product information to customers, including features, prices, and availability.
• Greeted incoming customers and provided expert sales and service to drive revenue.

• Greeted incoming customers and provided expert sales and service to drive revenue.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Participated in regular training sessions on new products, services, and industry trends.
• Assisted in developing sales strategies and setting targets for different accounts.
• Ensured customer satisfaction by providing follow-up support after purchases.
• Resolved customer complaints and inquiries in a timely manner.
• Listened to customers to understand needs and refer to optimal services.
• Developed and maintained relationships with clients to increase sales revenue.
• Priced out products for customers and drew up sales paperwork.

• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
• Ensured guest safety and security, monitoring public areas and managing access to guest floors.