Motivated and dependable professional with a background in customer service, inventory management, and facility organization. Skilled at communicating effectively, resolving issues promptly, and maintaining a clean, safe environment. Eager to apply strong work ethic and problem-solving skills to any responsibility.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Server
Olive Garden - Darden Restaurants
03.2024 - Current
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials, and took drink orders.
Cultivated warm relationships with regular customers.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Stayed up-to-date on menu changes to help customers make food choices.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Increased sales significantly by upselling higher-end products to customers.
Bakery Production Worker (Temporary Employee)
O'Brien Employment Services
05.2025 - 07.2025
Inspected packed items in boxes to identify last-minute issues before loading onto trucks.
Turned on equipment to run facility at beginning of shift.
Cleared product from machines at end of run and shift.
Performed minor package change-overs on equipment and change-overs for raw material.
Night Crew Stocker
Food4Less
03.2025 - 05.2025
Removed all boxes and related trash from sales floor and processed through compactors.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted customers by finding items quickly to boost store satisfaction rates.
Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
High School Diploma -
Bella Vista High School
8301 Madison Ave, Fair Oaks, CA 95628
05-2024
Skills
Deadline oriented
Shelf stocking
Merchandise organization
Stock rotation
Damage control
Safety awareness
Team member support
Cash handling
Sales techniques
Technology-savvy
Certification
California Food Handler Certificate (11/28/2023 - 11/27/2026)