Damian Camacho
Brooklyn,NY
Summary
Seeking a challenging position within an organization that will leverage my current skills while allowing for the acquisition of new abilities. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Nagles Bagels
Brooklyn, NY
01.2016 - Current
- Effectively managed staff across five separate locations by setting expectations, monitoring performance, and providing feedback
- Developed and enforced systems, policies, procedures, and productivity standards to ensure efficient operations
- Implemented coaching and counseling strategies to improve employee performance and team cohesion.
Freelance Delivery Driver
DoorDash, Uber, Postmates
01.2020 - 01.2021
- Provided prompt and reliable delivery services, consistently achieving high customer satisfaction ratings
- Managed multiple delivery platforms simultaneously, demonstrating strong multitasking abilities
- Utilized effective time management and organizational skills to plan efficient delivery routes
- Maintained excellent communication and customer service, promptly resolving any issues.
Seasoning/Bagger/Puffer/Packer
Ideal Snacks
Liberty, NY
01.2011 - 01.2014
- Monitored machine operations to ensure product quality and conformity to standards
- Operated packaging machinery and performed quality inspections
- Addressed machine malfunctions and reported issues to supervisors.
Shift Leader
Dunkin Donuts
Monticello, NY
01.2008 - 01.2011
- Managed daily operations and ensured timely completion of tasks
- Provided support and direction to employees in various tasks
- Delivered consistent and exceptional customer service.
Produce Clerk
Shoprite
Brooklyn, NY
01.2004 - 01.2008
- Managed inventory, stocked shelves, and maintained department cleanliness
- Provided excellent customer service and ensured product quality
- Coordinated product replenishment to meet demand.
Education
High School Diploma in Business -
Chelsea Vocational High School
12.2002
Skills
- Excellent interpersonal and communication skills
- Fluent in English and Spanish
- Schedule Management
- Distribution Management
- Quality Management
- Vendor Sourcing
- Customer Relationship Management
- Service Quality Improvement
- Community Outreach
- Training and Development
- Team Oversight
Certification
- New York State Food Handlers Certificate
- New York State Driver's License
Timeline
Freelance Delivery Driver
DoorDash, Uber, Postmates
01.2020 - 01.2021
General Manager
Nagles Bagels
01.2016 - Current
Seasoning/Bagger/Puffer/Packer
Ideal Snacks
01.2011 - 01.2014
Shift Leader
Dunkin Donuts
01.2008 - 01.2011
Produce Clerk
Shoprite
01.2004 - 01.2008
High School Diploma in Business -
Chelsea Vocational High School
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