Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Damian Campos

Hollywood,FL

Summary

Marine Corps Veteran. Foward-thinking and result-driven professional with 14+ years of substantial experience in driving business growth and delivering tailored solutions across diverse markets, including South Florida and Latin America. Proven record in optimizing performance, enhancing operational efficiency, and crafting innovative strategies to engage key stakeholders, boost revenue, and achieve measurable outcomes. Expertise in building strong client relationships, developing strategic account plans, and serving as a trusted advisor to senior executives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SMB Account Manager

Apple Inc.
07.2015 - Current


  • Provided comprehensive product training for clients, helping them fully utilize their purchased services for optimal results.
  • Enhanced account retention by proactively addressing clients' needs and resolving any issues promptly.
  • Conducted regular business reviews with key stakeholders to assess account performance and identify areas of improvement or expansion potential.
  • Achieved revenue growth by identifying and pursuing new sales opportunities within existing accounts.
  • Leveraged industry knowledge and expertise to serve as a trusted advisor for clients, guiding them toward solutions that align with their business goals and objectives.
  • Conducted comprehensive sales presentations and product demonstrations for prospective clients, effectively showcasing the value of our services in meeting their unique needs.
  • Maintained accurate records of account activities using CRM software tools, ensuring seamless handoffs between team members when necessary and providing valuable data for future sales initiatives.

Account Manager - Fintech

Service Finance Company, LLC
01.2013 - 06.2015


  • Oversee dealer pipelines and loan application activity - ensuring smooth processing and timely follow up.
  • Serve as the primary liaison, providing top-tier customer service to dealers and vendors
  • Acted as the main point of contact, delivering outstanding support to both dealers and vendors.
  • Achieved strong client retention through proactive service and attentiveness to client expectations.
  • Handled escalated concerns effectively, preserving key client relationships and fostering trust.
  • Enhanced client satisfaction by developing a strong rapport and responding quickly to their needs.

Education

Associate of Arts - HISTORY

MIAMI DADE COLLEGE
Miami, FL

Skills

  • Pipeline management
  • CRM proficiency
  • Financial acumen
  • Account growth
  • Customer Strategy
  • Stakeholder Engagement
  • Executive Level Communication
  • Business Process Improvement
  • Mentorship & Team Leadership

Certification

Dale Carnegie - High Impact Presentations

Languages

Spanish
Native or Bilingual

Timeline

SMB Account Manager

Apple Inc.
07.2015 - Current

Account Manager - Fintech

Service Finance Company, LLC
01.2013 - 06.2015

Associate of Arts - HISTORY

MIAMI DADE COLLEGE