Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Mania Jeans
02.2024 - Current
Assisted in managing daily store operations to ensure optimal customer experience.
Coordinated staff schedules to meet coverage needs and enhance team performance.
Trained new employees on store policies, procedures, and customer service best practices.
Implemented inventory management strategies to reduce stock discrepancies and improve accuracy.
Analyzed sales data to identify trends and inform merchandising decisions for product placement.
Developed promotional displays that increased product visibility and enhanced customer engagement.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Sales Lead
Vape City
01.2022 - 02.2024
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Executed daily inventory management tasks, ensuring accurate stock levels and organization.
Collaborated with team members to maintain store cleanliness and visual merchandising standards.
Adapted quickly to changes in product offerings, effectively communicating updates to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Box Office Cashier
Star Cinema Grill
11.2020 - 2022
Managed guest interactions at box office to ensure satisfaction and resolve issues. Handled cash transactions and phone inquiries efficiently. Delivered food to theaters, maintaining service standards. Obtained food handler's certificate to ensure compliance with health regulations.
Processed ticket sales accurately using point-of-sale systems to enhance customer satisfaction.
Managed cash handling procedures, ensuring adherence to company policies and minimizing discrepancies.
Assisted customers with inquiries, providing exceptional service and fostering a welcoming environment.
Monitored inventory of tickets and concessions, ensuring adequate supplies for peak periods.
(Owner) Chief of Field Operations at Branch Construction Group LLC ( Self Employed)(Owner) Chief of Field Operations at Branch Construction Group LLC ( Self Employed)