Team player with strong oral and written communication skills. In addition, has an analytical and problem solving aptitude. Effectively relates to individuals with diverse cultural backgrounds and can instruct based of their individual needs. Coming with sound judgment and expertise in leadership development and academic support. Organized and detail-oriented with exceptional people skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IDD Qualified Professional
Guardian Angel Healthcare, LLC
08.2024 - Current
Organizing IDT (Interdisciplinary Team) meetings and managing Individual Support Plans (ISPs)
Helping each individual we support express their needs and service preferences through direct interviews
Overseeing, integrating, and aligning person-centered planning efforts while tracking progress toward personal, clinical, and functional goals
Initiating regular reviews and updates to plans by gathering feedback from individuals as their goals and needs evolve
Evaluating assessments conducted by individuals and interdisciplinary team members to support their full potential
Leading the development and documentation of person-centered plans using assessments, interviews, and observations
Managing various aspects of residential life, including home upkeep, cleanliness, access to leisure materials, and community involvement, to promote health and safety
Conducting visits to vocational centers, residential homes, and other RHA service locations to monitor the implementation of person-centered plans
Reporting to the Administrator and collaborating with team members to ensure clear communication, streamline procedures, support plan execution, and enhance team performance
Tracking activities to confirm that quality assurance measures and state survey improvements are being addressed
Acting as a liaison between the individuals we serve and their families or legal guardians to obtain necessary service approvals
Performing additional duties as assigned
Warehouse Selector
Walmart Distribution Center
10.2018 - 01.2022
A warehouse selector is responsible for handling requests of goods, merchandise, and products; and ensures the orders are filled
The job description also includes packaging products and sending them to customers and ensuring the orders arrive on time
Accurately select orders using voice pick system and slot locations and label pallets correctly
Stack product on pallets in a stable configuration, in the correct pattern
Safely operate warehouse equipment including, forklift, baller, scrubber, electric jack, wrapper, glue gun, and manual pallet jack
Participate in nightly clean-up, as well as, general maintenance duties assigned by 2nd Shift Warehouse Manager
Ability to handle equipment safely, and take responsibility for ensuring the safety of other employees
Follow all company safety rules and practices
Assistant Manager
Dollar Tree
08.2014 - 10.2018
Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand
Immediately addressed problems with customers to promote quick and successful resolution
Worked with the management team to implement the proper division of responsibilities
Responsible for handling safe and store deposits
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash
Maintain all areas of the store, including the stockroom and sales floor, to company standards
MBARC Peer Academic Mentor
UNCG Rites of Passage
07.2013 - 07.2014
MBARC (Men Begin Achieving Results Collectively) is a learning community that seeks to provide support to minority male freshmen who have the desire to be successful at UNCG
The program addressed areas including: academic support, career mapping and career preparation, personal identity development and personal branding for success, civic engagement, and leadership development
The Peer Academic Mentor played an instrumental role in aiding in the transition and retention of first year students through positive interactions, role modeling, and serving as a resource on and off campus
Informed students about campus resources, instruction and practice of academic skills, critical thinking, and oral communication skills
Assist the Office of Multicultural Affairs with the implementation of the MBARC Kickoff, and other events
Education
Bachelor of Arts - Liberal and Interdisciplinary Studies w/ concentration in Psychology
University of North Carolina at Greensboro
04.2025
Skills
Detail Oriented
Active Listener
Adaptive
Building interpersonal relationships
Great Communicator and team player
Certification
NCI Certification
CPR Certification
Timeline
IDD Qualified Professional
Guardian Angel Healthcare, LLC
08.2024 - Current
Warehouse Selector
Walmart Distribution Center
10.2018 - 01.2022
Assistant Manager
Dollar Tree
08.2014 - 10.2018
MBARC Peer Academic Mentor
UNCG Rites of Passage
07.2013 - 07.2014
Bachelor of Arts - Liberal and Interdisciplinary Studies w/ concentration in Psychology
University of North Carolina at Greensboro
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