Damian Estrada

• Supervised team members to ensure compliance with food safety and quality standards.
• Managed daily operations, optimizing workflow for efficient service delivery.
• Trained new employees on customer service protocols and operational procedures.
• Conducted inventory management to maintain stock levels and reduce waste.

• Provided exceptional customer service, addressing inquiries promptly and professionally.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Delivered excellent customer service by addressing inquiries promptly and courteously.
• Provided exceptional customer service when handling inquiries regarding orders or deliveries.

• Improved overall system reliability with thorough inspections and preventative maintenance measures.
• Earned a reputation for reliability and commitment to quality through consistent punctuality, strong work ethic, and dedication.
• Developed relationships with repeat clients, fostering trust and reliability in the provision of captioning services.

• Utilized 10+ years of practical computer expertise to support technology driven initiatives.
• Strong understanding of how hardware and software interact
• Advanced navigation of computer systems and tools
• Demonstrated proficiency in learning new systems and autonomously addressing technical problems.

• Developed strong technical skills through hands-on experience with various boiler systems and configurations.
• Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
• Improved customer satisfaction by quickly and efficiently resolving technical issues.

Assisted over 20 individuals in understanding personal finance fundamentals, including budgeting, saving, and responsible money management. Simplified financial concepts to support others in developing better financial habits.