Summary
Overview
Work History
Education
Skills
QUALIFICATIONS
Certification
Timeline
Generic
Jennifer Renfro

Jennifer Renfro

Crosby

Summary

As a hardworking and confident professional in the field of transportation and rental coordination, I bring a wealth of experience and a proactive approach to every task. With a background rooted in customer service, I excel in maximizing people-oriented experiences and communication skills to navigate complex logistical challenges. My problem analysis and solving abilities ensure seamless operations, and I am dedicated to delivering excellence in coordinating rentals and transportation logistics. Driven by a passion for serving others, I am eager to contribute my skills and expertise to a role where I can make a meaningful impact and uphold the highest standards of service excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Transportation & Rental Coordinator

Elite Material Handling
08.2022 - Current
  • 2 years as a Transportation and Rental Coordinator with also one year as a Billing and Warranty Coordinator. Managed transportation logistics and rental operations. Determined equipment needs, pricing, and contracts while arranging transportation based on customer inquiries. Coordinating deliveries of forklifts without side haulers, while also planning the delivery routes. Overseeing all supply chain operations to manage the storage and transportation processes. Handle all rental billing and manage the intake process for new rental arrivals. Maintained asset files per DOT & company policy. Prepared daily bank deposits and maintaining accurate records.

Lead Dental Assistant

Complete Dental
04.2012 - 07.2022
  • Ensured smooth operation of dental procedures, encompassing oral surgery, cosmetic enhancements, and general dentistry. Actively participated in assisting dentists throughout various treatments, ensuring patient comfort and safety at all times. Taking and developing dental x-rays, prioritized patient calmness and cooperation during the procedure. Beyond clinical duties, greet patients, efficiently handle insurance paperwork, and meticulously maintain electronic patient records. By combining technical expertise with compassionate care, contributed to a positive and welcoming environment within the dental practice, ultimately enhancing the overall patient experience and satisfaction.

Office Manager / Co-Owner

All American Septic
05.2005 - 06.2015
  • Orchestrated customer service operations for a busy septic company, managing customer accounts, scheduling appointments, and resolving conflicts to ensure high satisfaction levels. Oversaw fleet management activities, including manpower allocation, driver evaluation, and compliance with safety regulations to maintain operational efficiency. Handled all aspects of account receivables, from preparing daily bank deposits to reconciling accounts and communicating effectively with vendors and customers. Implemented route optimization strategies to enhance productivity and ensure prompt completion of service routes.

Education

Basics Associates -

Montgomery Country College
01.2002

Real Estate Licensee - undefined

Champions School of Real Estate
01.2011

Skills

  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Excel
  • Teams
  • Outlook
  • Softbase
  • Rouse Rentals
  • Record 360

QUALIFICATIONS

  • OJT Project Management
  • Safety Training
  • OJT Communication & Stakeholder Management
  • CPR & First Aid
  • Hazardous materials transportation training
  • OJT Transportation Management

Certification

Forklift certified

Timeline

Transportation & Rental Coordinator

Elite Material Handling
08.2022 - Current

Lead Dental Assistant

Complete Dental
04.2012 - 07.2022

Office Manager / Co-Owner

All American Septic
05.2005 - 06.2015

Real Estate Licensee - undefined

Champions School of Real Estate

Basics Associates -

Montgomery Country College