Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bank or teller position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Senior Lead Patient Transporter
Baptist Health South Florida, South Miami Hospital
10.2019 - 07.2024
Transport patients throughout the hospital in a safely manner
Supervisor
Make sure staff follow the protocols and responsibilities
Help facilitate codes throughout the hospital
Make sure staff is well aware of the monthly goals we need to reach.
Warmly greeted patients and visitors and made each feel welcome.
Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Monitored patient progress to detect changes or unusual behavior and update medical personnel.
Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Social Media Marketing Associate
Lainez Digital
07.2021 - Current
Generate leads for more clientele
Promote sales for Businesses
Website Developer
Social Media Advertisement Builder.
Analyzed customer data to identify trends and anticipate customer needs.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Implemented data-driven decision-making strategies, improving overall business performance.
Oversaw budget planning and allocation activities, optimizing financial resources to support organizational objectives efficiently.
Sales Associate
Michael Kors, Dolphin Mall
09.2017 - 05.2019
Help assist with the sales floor
Help with stock and inventory of new products
Help Sellers reach their sales goals for the whole year
Handle Transactions through certain purchases
Let customers know and understand the promotions throughout the store
Did cash transactions for Bulk Buyers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Old Navy
10.2015 - 05.2017
Greeted customers and helped with product questions, selections, and purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Bachelor of Arts - Economics
Florida International University
Miami, FL
Associate of Arts - Business Administration
Miami Dade College
Miami, FL
07.2023
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Leadership Qualities
Cash Handling
Customer Engagement
Decision-Making
Relationship Building
Courteous and Professional
Flexible Schedule
Timeline
Social Media Marketing Associate
Lainez Digital
07.2021 - Current
Senior Lead Patient Transporter
Baptist Health South Florida, South Miami Hospital
10.2019 - 07.2024
Sales Associate
Michael Kors, Dolphin Mall
09.2017 - 05.2019
Sales Associate
Old Navy
10.2015 - 05.2017
Bachelor of Arts - Economics
Florida International University
Associate of Arts - Business Administration
Miami Dade College
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