Damian Hodge
Bensalem,PA
Summary
Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience. Friendly, customer focused Cashier promoting customer loyalty and retention through attention to detail, excellent mathematical skills and strong customer service. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generates repeat business by anticipating customer needs and following up on outstanding issues. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Sesame Place
Langhorne, PA
06.2023 - 08.2024
- Safeguarded swimmers and visitors with strict enforcement of policies and regulations
- Assisted in emergency response with CPR, AED and emergency management techniques
- Communicated potentially dangerous conditions to swimmers and increased monitoring in high-risk situations
- Observed activities in assigned areas to detect hazards, disturbances or safety infractions
- Cleaned and maintained pool areas and lifeguard station, maintaining safe and pleasant environment
- Achieved metrics in strength, endurance and swimming to meet job demands.
Cashier
CVS Pharmacy
Bensalem, PA
02.2022 - 12.2022
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Maintained clear checkout area for tidy presentation
- Assisted customers with locating hard-to-find items
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
- Answered questions regarding special and seasonal products
- Promoted store loyalty programs, credit cards and protection plans to guests
- Maintained knowledge of current products and proper pricing.
Front End Associate
Walmart
Bensalem, PA
06.2021 - 01.2023
- Maintained excellent store appearance and assisted with store merchandising duties to provide positive, organized shopping experience for customers
- Organized displays in visually appealing manner to attract customers and improve sales
- Introduced promotions and opportunities to customers to increase customer traffic
- Used POS system with speed and accuracy to complete cash, card and check transactions for customer purchases
- Arranged items on promotional displays and shelves
- Directed customers to appropriate facility and product locations.
Education
Some College (No Degree) -
The Pennsylvania State University
PA, 16801High School Diploma -
School Lane Charter School
PA, 19020Skills
- Scanner operations
- Inventory control
- Conflict resolution
- Cash handling
- Training and development
- Product recommendations
- POS system operations
- Customer service excellence
- Cashier training
- Customer service
- Upselling
- CPR Certified
Languages
English, Advanced (C1)
Certification
- Electricity Level 1 : Basic Electricity- AC/DC circuits
Languages
English
Professional
References
References available upon request.
Timeline
Lifeguard
Sesame Place
06.2023 - 08.2024
Cashier
CVS Pharmacy
02.2022 - 12.2022
Front End Associate
Walmart
06.2021 - 01.2023
Some College (No Degree) -
The Pennsylvania State University
High School Diploma -
School Lane Charter School