Damian Jones

• Reviewed current processes regularly and recommended improvements in line with industry best practices for ongoing optimization efforts in the warehouse environment.
• Managed a team of inventory control specialists, providing guidance and support to ensure accurate reporting of stock levels.
• Improved warehouse efficiency by implementing inventory control systems and processes.
• Responsible for the shipping, receiving, and distribution of all Comcast Customer Premise Equipment, and installation materials in support of Technical Operational needs.
• Managed 7 Florida Warehouse Locations: Jacksonville Fl, West Palm Beach Fl, Port St. Lucie Fl, Leesburg/ Orlando, Panama City/ Dothan,
• Evaluated performance of inventory control department staff members against established KPIs and provided constructive feedback for improvement opportunities.

Responsible for the coordination of cable installation team metric performance, workforce, and quality control, serving as Comcast Xfinity Business Partner liaison to communicate and direct Comcast Xfinity Partnered objectives.

• Installation, Troubleshooting, Maintenance : Comcast Xfinity customer premise equipment, cable or internet networks.
• Documentation: Completing forms, reports, logs, and records of all work performed using automated handheld devices/tools.
• Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
• Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.

Install, maintain and modify copper core, coaxial, waveguide and fiber-optic cable and antenna systems

Cable and Antenna Operations specialists ensure that all cable and wireless systems are installed and maintained. From Local Area Networks (LANs) and Wide Area Networks (WANs) to coaxial cable and antenna systems.