Summary
Overview
Work History
Education
Skills
Timeline
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Damian Jordan

Hampton,VA

Summary

Dynamic and results-driven professional with extensive experience at Raising Cane's Restaurants, excelling in customer service and teamwork. Proven ability to enhance guest experiences through exceptional communication and food safety practices. Recognized for strong work ethic and operational standards, consistently delivering quality service in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Restaurant Team Member

Raising Cane's Restaurants
10.2022 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used proper techniques to prepare food and ingredients.

Warehouse Worker

Target Distribution
08.2020 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Restaurant Manager

AAFES
04.2016 - 06.2020


  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

High School Diploma - Science

Kecoughtan High School
Hampton, VA
06.2013

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Cleanliness standards
  • Food preparation
  • Order taking
  • Cash handling expertise
  • Kitchen support
  • Cleaning techniques
  • Verbal and written communication
  • Guest experiences
  • Hygiene practices
  • Supply restocking
  • Food presentation
  • Operational standards
  • Food safety measures
  • Kitchen cook lines
  • Recordkeeping
  • Menu memorization
  • Upselling strategies
  • Food safety
  • Cross-training
  • Production leadership
  • Strong work ethic
  • Exceptional customer service
  • Performance improvement
  • Hospitality service expertise
  • Professional appearance

Timeline

Restaurant Team Member

Raising Cane's Restaurants
10.2022 - Current

Warehouse Worker

Target Distribution
08.2020 - 08.2022

Restaurant Manager

AAFES
04.2016 - 06.2020

High School Diploma - Science

Kecoughtan High School

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Damian Jordan