Damian LaVigne
Roseburg,OR
Summary
Dynamic professional with a strong background as a Combat Engineer in the United States Army, skilled in heavy equipment operation and tactical communications. Proven track record in enhancing operational readiness and team performance through effective training and process improvements. Adept at solving complex engineering challenges and driving service excellence in customer-focused environments.
Overview
7
7
years of professional experience
Work History
Combat Engineer (12B)
United States Army
09.2022 - Current
- Constructed and maintained defensive structures to enhance unit security and operational readiness.
- Conducted route clearance operations to ensure safe passage for personnel and equipment.
- Operated advanced demolition tools and equipment for mission-critical assignments.
- Collaborated with team members to develop effective solutions for complex engineering challenges.
- Trained new recruits on proper equipment usage and safety protocols, increasing overall unit proficiency.
Customer Service Supervisor
First Call Resolution
05.2019 - 09.2022
- Supervised daily operations for customer service team, ensuring adherence to company policies and standards.
- Trained and mentored new staff, enhancing team performance and service quality.
- Implemented process improvements, resulting in increased efficiency and reduced response times.
- Analyzed customer feedback to identify trends and drive service enhancements.
Education
GED -
Roseburg High School
RoseburgSkills
- Heavy equipment operation
- Construction planning
- Vehicle maintenance
- Route clearance operations
- Tactical communications
- Demolitions expertise
- Building obstacles
Timeline
Combat Engineer (12B)
United States Army
09.2022 - Current
Customer Service Supervisor
First Call Resolution
05.2019 - 09.2022
GED -
Roseburg High School