Damian Martinez
Exeter,CA
Summary
Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
Overview
2
2
years of professional experience
Work History
Roofer
Marcelino Martinez
Exeter, CA
01.2023 - Current
- Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
- Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
- Inspected existing roofs for damage or leaks and applied sealants when necessary.
- Repaired damaged areas of the roof using tar and other waterproofing materials.
- Measured and cut materials according to specifications with hand tools such as hammers, saws, chisels.
- Removed old roof coverings in preparation for new installations.
- Attended safety meetings to ensure compliance with all safety regulations.
- Loaded and unloaded trucks with building materials required for each job site.
- Resolved customer complaints by providing appropriate solutions within a timely manner.
Landscape Worker
Greenkinglandscape
Exeter, CA
06.2023 - 09.2024
- Assisted in planting trees and shrubs according to landscape design plans.
- Maintained irrigation systems by adjusting valves, repairing broken sprinkler heads, and replacing worn parts.
- Created hardscapes such as patios, retaining walls, and walkways using bricks, concrete blocks, and pavers.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Removed debris from work sites after completion of each project.
- Loaded and unloaded materials onto trucks for transport to job sites.
- Organized supplies before beginning each project to ensure availability of necessary items.
- Laid sod pieces over prepared areas of soil in order to establish new lawns.
Education
Associate of Science - Information Technology
College of The Sequoias
Visalia, CA06-2025
Skills
- Customer communications
- Able to lift over 50 pounds
- Sheet metal roofing
- Power Tool Operation
- Safety Protocols
- Single-ply roofing
- Installation
- Software Installation
- Hardware Configuration
- Hardware Repair
- Application support
- Network Connectivity
- User Support
- Technical Support
- Customer Service
- Operating systems
- Product Troubleshooting
- Appointment Scheduling
- Training abilities
- Application installations
- Microsoft Outlook
- Software Updates
Additional Experience
I have the knowledge of building computer operating systems from part to part. Configuring the system through the bios to make the system run at its full potential, such as increasing the memory speeds and updating windows. Also having dealt with having to update systems drivers and installation of various software downloads.
Timeline
Landscape Worker
Greenkinglandscape
06.2023 - 09.2024
Roofer
Marcelino Martinez
01.2023 - Current
Associate of Science - Information Technology
College of The Sequoias