Damian Rodriguez

• Assisted in daily operations, ensuring efficient workflow and timely task completion.

• Supported inventory management by organizing stock and conducting regular counts.

• Perform multiple front- and back-of-house duties in a fast-paced Mediterranean quick-service environment.

• Prepare, cook, and assemble menu items including bowls, pitas, and wraps, ensuring quality, accuracy, and presentation standards.

• Deliver excellent customer service by greeting guests, answering questions about ingredients and dietary options, and processing orders through POS.

• Maintain a clean, organized, and sanitary workspace, including kitchen stations, service counters, dining area, and restrooms.

• Wash dishes, utensils, and equipment following health code and food safety protocols.

• Refill and rotate ingredients, sauces, and supplies throughout the shift to keep service running smoothly.

• Support team operations by jumping between food prep, service line, cashier, and cleaning duties as needed.

• Assist in opening and closing procedures and help onboard and train new team members.

• Supervised and coordinated work teams, ensuring operational efficiency.

• Planned and organized daily tasks, work calendars, and objectives for staff.

• Monitored workday performance and maintained high standards of guest satisfaction.

• Designed and led sports and entertainment activities for guests of all ages, fostering active participation.

• Handled guest complaints with strong social skills proficiency.

• Promoted guest interaction and created a cheerful, welcoming environment through shows and presentations.

• Prepared reports, reviewed team performance, and met monthly goals.

• Recruited and selected new staff while monitoring team performance indicators.

• Recording information and preparing requested reports.

• Reviewing the work performance of the staff under my charge.

• Achieving objectives and meeting monthly established goals.

• Recruitment and selection of new personnel to form the team.

• Control and monitoring of team performance indicators.

• Assisted bank branches and car dealerships in supporting auto financing through commercial partnerships.

• Promoted BBVA’s automotive credit product to dealerships, clients, and sellers, making them aware of the commercial offer and benefits of the product and increasing loan placements by 85%.

• Processed credit applications, prepared quotations, collected necessary client documentation, and ensured compliance with bank policies.

• Processed credit applications, prepared quotations, and collected client documentation.

• Advised clients and ensured timely follow-up and quality client service throughout the credit process.

• Provided detailed contract explanations and timely follow-up to ensure customer satisfaction.

• Built and maintained strong relationships with dealership managers to drive sales.

• Prospected pre-approved clients via email and phone calls.

Identified new commercial opportunities and expanded market reach.