Damian Rojek
Sarasota/ Orlando,FL
Summary
Proven leader in retail management, adept at driving sales and enhancing team performance. At PacSun, I spearheaded district-wide training, boosting store efficiency and employee retention through exceptional customer service and strategic mentorship. Skilled in inventory management and problem-solving, my approach consistently delivers tangible results, marrying meticulous organization with motivational team leadership.
Overview
6
6
years of professional experience
Work History
Store Manager
Pacsun Retail Store
03.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Store managed 3 stores already within my time so far with Pacsun, and a staff of upto 40 employees. Highest store managed by me has been a top 20, $4 Million a year location at UTC Mall in Sarasota, Fl.
Store Manager District Trainer
PacSun
02.2022 - 02.2024
- Increased overall store performance by implementing effective sales strategies and exceptional customer service techniques.
- Mentored new store managers within the district, sharing best practices and providing guidance for a smooth transition into their leadership roles.
- Enhanced employee retention rates through motivational leadership and fostering a positive work environment.
- Spearheaded loss prevention efforts by enforcing strict security protocols and conducting thorough audits of store operations.
- Developed and executed district-wide training programs for store managers, improving overall management skills within the region.
- In my time, have done training in Florida and Georgia stores with different store managers and have provided sufficient and provable improvements in over 16 stores within the company.
Sales Lead
Hollister
04.2018 - 03.2019
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Education
No Degree - Nursing
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Lyman High School
Longwood, FL05.2018
Skills
- Customer Service
- Multitasking and Organization
- Problem-Solving
- Store operations
- Training and mentoring
- Team Leadership
- Outstanding communication skills
- Inventory Management
- Shift Scheduling
- Recruitment and hiring
- POS Systems
- Goals and performance
- Supply Ordering
- Store displays
- Documentation And Reporting
Accomplishments
Appeared in a Amazon x PacSun promotional ad for the company in 2023, to launch our partnership with amazon delivery on orders from stores nation wide.
Languages
Polish
Professional Working
English
Full Professional
Timeline
Store Manager District Trainer
PacSun
02.2022 - 02.2024
Store Manager
Pacsun Retail Store
03.2019 - Current
Sales Lead
Hollister
04.2018 - 03.2019
No Degree - Nursing
Seminole State College of Florida
High School Diploma -
Lyman High School