Dedicated Shift Supervisor with strong skills in staff supervision and cash handling. Successfully improved workflow efficiency and resolved customer complaints, ensuring a productive and compliant work environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Retail Worker
Icy Strait Point
Hoonah, AK
04.2026 - 06.2026
Assisted customers in selecting products and provided product information.
Managed inventory by restocking shelves and organizing displays.
Collaborated with team members to create a positive work environment during busy hours.
Shift Supervisor
Starbucks
Hurst, Texas
08.2021 - 12.2025
Supervised daily shift operations to optimize workflow efficiency and ensure safety compliance.
Monitored stock levels and placed orders to assist in inventory management.
Resolved customer inquiries and complaints to improve satisfaction during shifts.
Maintained organized work environment to promote staff productivity.
Executed cash handling duties, including counting money and balancing registers.
Assigned tasks to team members according to strengths and skills.
Store Manager
Steakhouse Pizza
DeBary, Florida
04.2019 - 04.2020
Trained and supervised staff to uphold company standards and service quality.
Implemented inventory management systems to track stock levels and reduce shrinkage.
Developed schedules and assigned tasks to optimize team productivity and efficiency.
Recruited, trained and supervised new employees.
Established customer service standards and monitored staff compliance.
Team Member
Target
Hurst, Texas
02.2015 - 01.2019
Collaborated with team members to maintain a clean and organized workspace.
Addressed customer inquiries, providing excellent service and support.
Contributed to creating a positive work environment through teamwork and communication.
Maintained a clean and organized work area throughout shift.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.