Damian Sopanski
Blakeslee,PA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations across various roles, notably as a cook at Benny's Pizza. Skilled in multitasking and time management, excel in fast-paced environments, delivering high-quality service and improving workflow efficiency. Fluent in Polish, communication skills ensure positive interactions and outcomes.
Overview
3
3
years of professional experience
Work History
Oven Helper
Benny's Pizza
08.2021 - Current
- Assisted in training new Oven Helpers, sharing best practices, and ensuring a smooth onboarding process.
- Enhanced team productivity by effectively communicating with colleagues to ensure smooth workflow during busy periods.
- Took pizzas out of the oven, boxed them up, and found tickets for the pizzas all in a timely manner during peak hours.
Delivery Driver
Benny's Pizza
08.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Cook
Benny's Pizza
08.2022 - Current
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
Car Detailer
M&D Detailing
05.2023 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets,
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results on various makes/models/styles of cars within tight deadlines.
- Drove to the job site, made it a mobile detailing to find more customers
Education
No Degree - Mechanical Engineering
Penn State University
State College, PA06.2026
Skills
Customer Service
Speak another language (polish)
Hands on learning
Communication
Multitasking
Time management
Making quick decisions
Ability to focus on task
Languages
Polish
Native or Bilingual
Timeline
Car Detailer
M&D Detailing
05.2023 - Current
Cook
Benny's Pizza
08.2022 - Current
Oven Helper
Benny's Pizza
08.2021 - Current
Delivery Driver
Benny's Pizza
08.2021 - Current
No Degree - Mechanical Engineering
Penn State University
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