Amarilys Martinez
Miami,Florida
Summary
Detail-oriented office support professional with vast experience providing reliable and efficient administrative support to executives, managers, and teams. Proven track record of providing excellent customer service and facilitating day-to-day operations. Adept at managing and coordinating office operations, as well as utilizing strong organizational and communication skills to build effective working relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Miccosukee Resort And Gaming Hotel And Casino
07.2023 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Secretary To The General Manager
Copextel, S.A.
01.2015 - 03.2023
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Contributed to effective team management by maintaining open lines of communication with staff members across departments.
- Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
- Proactively anticipated the General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
- Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
Secretary To The General Manager
Transcupet
02.2014 - 12.2014
- Answered inquiries from customers via email or telephone in a polite manner while resolving issues quickly and accurately.
- Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
- Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
- Answered high volume of phone calls and email inquiries.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Coordinated travel arrangements and bookings for executive staff.
Education
High School Diploma -
Martires de Tarara
07.2009
Skills
- Executive Calendars
- Guest Service and Support
- Travel Planning
- Meeting Support
- Customer service-focused
Certification
- Files Managament
- Computer The Secretary in the knowledge Mnagament
- Economic Indicators of the employment and salary Category
Personal Information
Title: Secretary To The General Manager
Languages
Spanish
Professional Working
Timeline
Housekeeping Room Attendant
Miccosukee Resort And Gaming Hotel And Casino
07.2023 - Current
Secretary To The General Manager
Copextel, S.A.
01.2015 - 03.2023
Secretary To The General Manager
Transcupet
02.2014 - 12.2014
High School Diploma -
Martires de Tarara
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