Damian Theriot
6 Ginger St,MS
Summary
Dynamic and reliable customer service professional with extensive experience at Dollar General Store. Skilled in inventory management and active listening, I excel at resolving customer inquiries and enhancing satisfaction. Known for boosting team morale and fostering collaboration, I am committed to delivering exceptional service and maintaining a positive work environment and very reliable.
Overview
7
7
years of professional experience
Work History
Associate/Merchandise Stocker
Dirt Cheap
10.2021 - 12.2024
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Stocking shelves, cleaning ,unloading trucks, practices for consistent customer service delivery and what ever the manager needed done.
- Built rapport with clients through active listening, empathy, and understanding of their individual needs.
- Contributed to a positive work environment by actively participating in team meetings and sharing ideas for improvement.
- Investigated and resolved customer inquiries and complaints quickly.
- Store closed
Cashier
Claiborne Hill Supermarket
04.2021 - 05.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Left for more hours and money
Customer Service Representative
Dollar General Store
11.2017 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cashier, stocker, cleaning, and customer service and whatever the manager needed done.
- left for more hours and money.
Education
GED -
Pearl River High School
Carriere, MS05-2016
Skills
- Stocking shelves
- Inventory management
- Product knowledge
- Customer service
- Supply restocking
- Team collaboration
- Active listening
- Stock rotation
- Shelving installation
- Stockroom maintenance
- Merchandising techniques
- Willing to learn
- Friendly and personable
- Punctual and reliable
Timeline
Associate/Merchandise Stocker
Dirt Cheap
10.2021 - 12.2024
Cashier
Claiborne Hill Supermarket
04.2021 - 05.2021
Customer Service Representative
Dollar General Store
11.2017 - 03.2021
GED -
Pearl River High School
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