Damiana Rodriguez
186 W Wishart St, Philadelphia,PA
Summary
Experienced sales professional of 5 plus years, delivering exceptional customer service, with seeking opportunities and leveraging quality relationships.
Overview
6
6
years of professional experience
Work History
Beauty Consultant/Specialist
Target
02.2022 - 03.2024
- Prepared and submitted all required sales documentation in a prompt and accurate manner
- Maintained displays and working standards to promote a clean and welcoming environment
- Fulfilled personal sales goals to maintain a healthy selling culture
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Monitored current trends to understand fashions and better serve customer needs.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
Customer Service Associate/Receptionist
Loft Outlet
04.2018 - 11.2021
- Ensured that all customers receive outstanding service by providing a friendly, helpful, and knowledgeable demeanor at all times
- Monitor inventory levels and place orders for supplies as needed
- Perform opening and closing duties as needed such as counting cash drawer and making bank deposits
- Provide accurate information about products and lead customers through a positive experience from door to register
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in customers
- Supported environment efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate - Currently Enrolled
Pennsylvania Institute of Technology
Media, PAHigh School Diploma - High School
Thomas Alva Edison
Philadelphia, PA06.2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Data entry
- Administrative support
- Document management
- Service-oriented mindset
References
- Jossian Ramos, Former Supervisor Loft Outlet (267) 442-8623
Timeline
Beauty Consultant/Specialist
Target
02.2022 - 03.2024
Customer Service Associate/Receptionist
Loft Outlet
04.2018 - 11.2021
Associate - Currently Enrolled
Pennsylvania Institute of Technology
High School Diploma - High School
Thomas Alva Edison
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