Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damian D. Long

Jefferson City,MO

Summary

To establish myself in a career that has a comfortable environment, opportunity for growth and promotion, as well as one in which possesses good benefits for my family. I want to be in a career in which I am an asset to the company or agency not a liability, and my work and dedication is appreciated.

Overview

19
19
years of professional experience

Work History

Delivery Driver

American Freight Furniture And Mattress
Columbia , MO
2022.06 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered furniture to customers home and completed setup to customers' satisfaction

Production Worker

American Plastics Company
Jefferson City , MO
2021.06 - 2022.02
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled [Type] products according to changing daily work orders and specific customer needs.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.

Pre-Weigh Technician

Unilever
Jefferson City , MO
2019.08 - 2020.07

Actively supported the plants WCM initiative by completing all scheduled training an assigned WCM responsibilities including all training related to the eight pillars of WCM as applicable. Responsibilities include transfer of raw materials to storage bins, measure and weighs ingredients needed for product batches and places in manufacturing equipment. Require to collect, label, and transport hazardous waste after training in company procedures. Required to complete fork lift trainging and certification to operate stand up lifts, trucks and pallet jacks.

Territory Sales Leader

Anderson Merchandising Services
2017.09 - 2019.01
  • The majority of responsibility for the Territory Sales Lead is the supervision and development of the assigned associates to drive sales and meet retailer and client expectations
  • The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the areas we are responsible for
  • This responsibility is demonstrated by effectively selling and educating customers and store personnel about product lines and other project (s) deemed necessary
  • The Territory Sales Lead reports directly to the District Sales Manager.

Manager

Rose International/United Health Care
2017.02 - 2017.07
  • Respond to and resolve on the first call, customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
  • Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
  • Intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed
  • Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient
  • Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
  • Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance
  • Supervisor Chia Griego/Shana Joiner 724-826, 0734/573-462-0524, Darren 573-636-7924

Miller, Supervisor

Fechtel Beverage
2016.04 - 2016.08
  • Merchandising inventory of, Company beer as well as loading and unloading trucks for route delivery
  • I was also responsible for ensuring the order of each deliver truck for the day was accurate with the amount of beer and brand
  • Upon the return of the delivery trucks I was responsible for checking in the driver’s inventory, sales, and return of outdated and/or broken cases
  • Andy Fechtel 573-636-5161

Packer

C&S Business Services
Jefferson City , MO
2015.06 - 2016.01
  • Inspecting bottles for quality assurance, packing the bottles, palletizing the bottles, and labeling them for shipping
  • Supervisor Sonnet 573-635-9295

Customer Service Rep

Young Williams
Jefferson City , MO
2013.01 - 2015.06
  • We implement personalized service with state of the art technology to provide swift, accurate, and friendly responses to customers who call in with questions, issues, or information regarding child support
  • We satisfy customer demands for expedient phone assistance while also maintaining an unwavering focus on its core mission of child support enforcement
  • Supervisor Corey 573-556-1075

Owner

The Best 4 Less
Jefferson City , MO
2010.08 - 2014.08
  • Manage and operate a business in selling custom wheels and tires, electronics (MP4 players, digital cameras, digital camcorders MP4 watches), and car audio
  • Order and stock inventory, answer calls for customers request, free drop shipping at customers request, while my training my wife to take over the operation with online sales
  • Damian Long 573-230-0123

Sales Rep

Primerica Financial
Jefferson City , MO
2010.04 - 2013.04
  • We offer families real solutions to their financial problems
  • As a Primerica Rep, I market financial products and services such as term life insurance, debt consolidation loans, mutual funds investments, auto and homeowners insurance, variable annuities, long-term care insurance, and pre-paid legal services.

District Leader

Boys & Girls Club of Capitol City Jeff
, MO
2009.04 - 2010.05
  • Janice Keys 573-291-4513

Site Coordinator

Cindy Hudson, Target
Jefferson City , MO
2008.08 - 2009.04
  • As a site coordinator at the Boys & Girls Club of Capitol City I coordinate the after activities at Southwest Elementary School in Jefferson City
  • I have to plan and schedule activities that our program offers as well as implement my own, to ensure that the children that I am responsible for continue in their educational journey in a fun and loving environment
  • I am head over two staff members that teams with me to accomplish this goal
  • Our mission at Boys & Girls Club Afterschool Program is to inspire and ensure young people, especially those who need us the most, to reach their full potential in becoming responsible citizens
  • Supervisor, A part of the flow team (logistics) at Target we are responsible for unloading the merchandise from the trucks and properly stocking the merchandise in its proper location within the store
  • We all make sure that our excess merchandise is properly back stocked in our stockroom, done most in part before the store opens.

Service Clerk

Walgreens
Jefferson City , MO
2007.08 - 2008.01
  • Entering sales on the cash register and providing excellent customer service
  • As a service clerk I also had the responsibility of merchandising store inventory, product ordering, maintaining store signage and displays.

Forensic Rehab Specialist

Fulton State Hospital
Fulton , MO
2005.06 - 2007.01
  • Psychiatric and nursing assistant work receiving instruction and training in the care, treatment, and management of forensic psychiatric patients in maximum and intermediate security areas within Missouri Department of Mental Health facilities, preparatory to assuming the duties of a Forensic Rehab Specialist (Security Aide I) Supervisor Mary Bumphrey 573-592-2887

Substitute Teacher

Fulton Public Schools
Fulton , MO
2003.01 - 2004.05
  • As a substitute teacher I perform the essential classroom duties that a regular teacher would perform in that I provided clear and direct instructions to the students of their lessons
  • I worked with those students that required more help than others to receive understanding of their lessons, and made sure that everything the regular teacher had in the lesson plan for that day were completed.

Child Care Provider

Missouri Boys and Girls Town of
Columbia Columbia , MO
2002.08 - 2003.01
  • The direct childcare worker is responsible for the children’s health, safety, and care during the course of their shift
  • This care includes constant supervision, all diapering needs, proper eating habits/nutrition, safety education, detecting sickness, napping, and hand washing also following the curriculum set by the director
  • They shall maintain state licensing regulations in the areas of child care ratios, & training (12 hours per year)
  • Report all incidents of injuries, conflicts and problems to the director so proper documentation can be followed
  • The childcare workers shall also keep the facility clean and picked up during their shift
  • The direct childcare worker will set up daily classroom schedules
  • Included with the classroom schedules is the daily planning of activities
  • The childcare worker will watch and report areas of progress and improvement with a child’s development
  • 573-874-8686

Education

B.A. - Science Criminal Justice, Business Management

Lincoln University
2005

Skills

  • Loading and Unloading
  • Heavy Lifting
  • Valid Driver's License
  • Customer Service
  • Vehicle Cleaning and Maintenance
  • Delivery and Shipment Records
  • Time Management
  • Delivery Verification
  • DOT Compliance
  • Efficiency and Time Management
  • Customer Relationships
  • Dependability and Honesty
  • Verbal and Written Communication
  • Ability to Lift 50+ Pounds
  • Product Distribution
  • Safe Driving Practices
  • Licensing Requirements
  • Order Picking and Processing
  • Inventory and Stocking
  • Quality Assurance
  • Computerized Inventory Tracking Software
  • Management of Financial Resources
  • Quality Control Analysis
  • Operations Analysis
  • Microsoft Excel
  • Sales and Promotions
  • Insurance Requirements
  • Refund Processing
  • Microsoft Office
  • Familiarity with DOT Regulations
  • Proficiency in Microsoft Office

Timeline

Delivery Driver

American Freight Furniture And Mattress
2022.06 - Current

Production Worker

American Plastics Company
2021.06 - 2022.02

Pre-Weigh Technician

Unilever
2019.08 - 2020.07

Territory Sales Leader

Anderson Merchandising Services
2017.09 - 2019.01

Manager

Rose International/United Health Care
2017.02 - 2017.07

Miller, Supervisor

Fechtel Beverage
2016.04 - 2016.08

Packer

C&S Business Services
2015.06 - 2016.01

Customer Service Rep

Young Williams
2013.01 - 2015.06

Owner

The Best 4 Less
2010.08 - 2014.08

Sales Rep

Primerica Financial
2010.04 - 2013.04

District Leader

Boys & Girls Club of Capitol City Jeff
2009.04 - 2010.05

Site Coordinator

Cindy Hudson, Target
2008.08 - 2009.04

Service Clerk

Walgreens
2007.08 - 2008.01

Forensic Rehab Specialist

Fulton State Hospital
2005.06 - 2007.01

Substitute Teacher

Fulton Public Schools
2003.01 - 2004.05

Child Care Provider

Missouri Boys and Girls Town of
2002.08 - 2003.01

B.A. - Science Criminal Justice, Business Management

Lincoln University
Damian D. Long