DAMIE ADEIYE
Owings Mills,Maryland
Summary
Over 5 years’ experience in, Marketing, Banking, Operations, Sales, and Client-servicing. A determined banking professional eager to apply financial knowledge, Sales, and Negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele. Highly skilled in building and nurturing client relationships. Possess a deep understanding of bank product knowledge with a strong commitment to customer satisfaction. Adept at leveraging technology and data to optimize sales strategies. Looking to contribute and harness sales expertise and drive for success.
Overview
7
7
years of professional experience
Work History
SR RELATIONSHIP BANKER
TRUIST BANK
12.2022 - Current
- Develop new customer relationships and expand and retain existing relationships by proactively identifying opportunities leveraging all portfolio management process and utilizing fundamentals of Bank's sales process to achieve personal sales and/or referral goals
- Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)
- Develop understanding and knowledge of products and services offered by Business Banking
- Evaluate financing requests, recommend loan structure, and submit complete loan application packages
- Research and provide industry knowledge (e.g
- Vertical IQ)
- Act as liaison with business partners for retail product solutions (i.e
- Cross-selling retail products to business owners)
- Build relationships with non-branch business partners (e.g
- Business bankers, mortgage loan originators)
- Increased daily sales by 5% by upselling banking products and financial services to retail and business customers
- Fluently explain processes, services, and products
- Interest expense, amortization schedules, how to optimize/educate all types of consumer debt scenarios, Mortgage/HELOC, Business Banking products, TM and Merchant Services products)
- Continually boosted branch production and revenue by 20% by consistently meeting all monthly and quarterly sales goals
RELATIONSHIP BANKER
M&T BANK
04.2022 - 10.2022
- Exercised advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines
- Made necessary referrals to internal specialists and branch partners
- Contributed to meeting & exceeding client service as well as individual and branch sales targets by offering and selling products and services with focus on developing and expanding relationship
- Proactively reach out to 25 clients daily via e-mail and phone to follow up and educate on value added products/services to address client’s needs
- Played key role in Relationship Management via customer assessments, profiling for sales opportunities, account opening, lead-focused outbound calling, Sales Process outreach, appointment preparation, interaction/appointment, and follow-up
- Risk Management Audit requirements, fraud prevention using Know Your Customer KYC and, customer information profile CIP Model
- Committed to advancing individual knowledge of sales techniques, operations, and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning
- Exceptional Sales goals.
RELATIONSHIP BANKER
BB&T NOW TRUIST BANK
06.2020 - 04.2022
- Exercised advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines
- Contributed to meeting and exceeding client service as well as individual and branch sales targets by offering and selling products and services with a focus on developing, expanding and retaining relationships
- Supported team sales process by conducting consultative conversations and acting upon them by referring more complex client needs or financial goals to other internal specialists
- Created and maintained new and existing relationships with small business clients, uncovered business financial needs, and established average of 20 new business relationship per month to meet deposit balance growth goals
- Played key role in Relationship Management for retail and business customers via customer assessments, profiling for sale opportunities, account opening, lead-focused Sales Process outreach, appointment preparation, and follow-up
- Assisted business clients in business LOC and Credit Card applications, referred business loans, insurance, and merchant services to commercial department.
NETWORK MARKETER (MANAGING MARKET BUILDER)
MONAT
01.2017 - 06.2020
- Drove Business Development of organization
- Developed financial objectives and business plans for sales improvement
- Met goals and metrics set forth by organization for customers
- Met revenue growth, profitability and retention goals by developing new clients, expanding services, and marketing new products to existing clients
- Successfully participated in various sales management process, which includes, but is not limited to, core delivery of excellent client service behaviors, support of Monat segmentation models, full use of company's automated sales process and support of processes and guidelines
- Monitor, maintain and update sales activity, pipeline and other pertinent information using management system
- Locate areas of improvement and propose actions that meet challenges and leverage growth opportunities with team of 22 individuals
- Liaise with small business distributors to maintain and strengthen relationship
- Stay abreast of competing markets and provide reports on market movement and penetration to team in weekly meetings using Power Point and Excel.
Education
Bachelor of Arts - Management Information Systems
University of Maryland Global Campus
Upper Marlboro12.2025
Associate of Arts - Cybersecurity
Howard Community College
Columbia, MD12.2022
Skills
- Sale Cycle Management
- Cross-functional collaboration
- Excellent communication skills
- Persuasive Communication Style
- Project Management
- Business Development
- Financial Advising
- Relationship Building and Management
- Customer Relationship Management (CRM)
- Business Relationship Management
- Relationship and rapport building
Timeline
SR RELATIONSHIP BANKER
TRUIST BANK
12.2022 - Current
RELATIONSHIP BANKER
M&T BANK
04.2022 - 10.2022
RELATIONSHIP BANKER
BB&T NOW TRUIST BANK
06.2020 - 04.2022
NETWORK MARKETER (MANAGING MARKET BUILDER)
MONAT
01.2017 - 06.2020
Bachelor of Arts - Management Information Systems
University of Maryland Global Campus
Associate of Arts - Cybersecurity
Howard Community College