Damien Carter
Ossining
Summary
Detail-oriented HVAC apprentice with proven communication and problem-solving skills. Successfully assisted in installations while prioritizing safety and delivering outstanding customer service. Developing expertise in HVAC troubleshooting and committed to maintaining a safe work environment. Eager to enhance skills and contribute effectively to team objectives.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Licensed Security Guard
New Era
Briarcliff Manor
01.2023 - Current
- Monitored premises to ensure safety and security of people and property.
- Provided assistance to visitors and employees, ensuring a welcoming environment.
- Enforced company policies and procedures to maintain a safe working environment.
- Patrolled assigned premises on foot or in vehicle to maintain order, enforce regulations and deter criminal activity.
- Checked identification cards of individuals entering restricted areas.
- Utilized surveillance cameras to monitor activity on the premises.
- Provided friendly and professional assistance to employees, visitors and customers.
HVAC Apprentice/Jr. Technician
APA Air Professionals Associates
South Salem
10.2024 - 12.2025
- Assisted in HVAC system installations and repairs in residential and commercial properties.
- Maintained tools and equipment to ensure operational efficiency and safety.
- Supported senior technicians in diagnosing and troubleshooting air conditioning issues.
- Worked closely with mentors to understand project objectives.
- Maintained organization, cleanliness, and safety in work areas.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Transported items and tools from truck to work locations.
- Assisted in the preparation of project plans and schedules.
- Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
- Provided technical support to senior team members by researching solutions to problems.
- Maintained tools and equipment, ensuring they were in good working order.
- Assisted master craftsmen with daily tasks to learn trade skills.
- Assisted in the preparation and clean-up of work areas to maintain a safe environment.
- Demonstrated initiative by seeking out additional responsibilities and learning opportunities.
- Conducted basic maintenance and troubleshooting of machinery under guidance.
- Completed all assigned tasks within specified deadlines to ensure project continuity.
- Operated HVAC systems and performed routine maintenance tasks.
- Assisted senior technicians in troubleshooting equipment issues.
Department Assistant/Cashier
Acme
Shrub Oak
03.2021 - 12.2023
- Managed departmental correspondence and coordinated communication among team members.
- Handled incoming calls from customers regarding services or products offered by the company.
- Assisted in training new employees on relevant processes and procedures.
- Monitored inventory levels of supplies needed by the department.
- Performed data entry into various databases used by the organization.
- Greeted guests and vendors to assist in navigating space.
- Assisted with set up for social events and food deliveries.
- Processed customer transactions accurately and efficiently at a busy retail location.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
Volunteer
Spca Of Westchester
Briarcliff Manor
06.2018 - 06.2020
- Assisted in animal care and feeding for shelter residents.
- Collaborated with veterinary staff to ensure health checks and treatments.
- Maintained cleanliness of animal habitats and shelter facilities.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided assistance to staff in the daily operations of the organization.
Education
Certified HVAC Technician in EPA 608 - HVAC
Southern Westchester Boces
White Plains, NY06-2024
High School Diploma -
Penn Foster Career School
Scranton, PA06-2021
Skills
- A/C troubleshooting and HVAC installation
- System diagnostics and troubleshooting
- Ductwork fabrication and design
- Effective communication skills
- Problem solving strategies
- Customer-focused service
- Heating and refrigeration systems
- Time management and organization
- Quality assurance and teamwork
Languages
Sign Language
Limited
Certification
HVAC Certified Technician EPA 608
Timeline
HVAC Apprentice/Jr. Technician
APA Air Professionals Associates
10.2024 - 12.2025
Licensed Security Guard
New Era
01.2023 - Current
Department Assistant/Cashier
Acme
03.2021 - 12.2023
Volunteer
Spca Of Westchester
06.2018 - 06.2020
Certified HVAC Technician in EPA 608 - HVAC
Southern Westchester Boces
High School Diploma -
Penn Foster Career School