DAMIEN DUDLEY
Killeen
Summary
Cybersecurity Specialist and United States Army veteran leveraging CompTIA Security+ certification, with a foundation in network security and system administration, positioned to launch a cybersecurity and IT infrastructure management career. Demonstrates a solid grasp of fundamental cyber defense strategies, risk management, and threat mitigation, including intrusion detection, vulnerability assessments, and incident response. Committed to continuous learning and development, enhancing critical skills, and contributing effectively to security operations and IT teams. Mastery in network security, system troubleshooting, and risk analysis. Active Secret security clearance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Help Desk Analyst Tier 1
United States Army
11.2020 - 11.2021
- Continuously monitored system performance using available tools, proactively addressing potential issues before they escalated into more significant problems.
- Maintained a high level of professionalism when interacting with clients, fostering positive relationships and promoting a supportive environment.
- Implemented new help desk software platform, resulting in improved ticket tracking and resolution time metrics.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in help desk support.
System Administrator
United States Army
12.2021 - 01.2023
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Worked with users to determine areas of technology in need of improved usability.
Network Security Administrator
UNITED STATES ARMY
01.2023 - Current
- Administered Windows Server and Exchange environments, optimizing performance through proactive monitoring, security patching, and troubleshooting to sustain business continuity and operational efficiency
- Implemented network security protocols, including firewalls, VPNs, and access control measures, to safeguard sensitive data, mitigate cyber threats, and ensure compliance with industry best practices and standards
- Managed the installation, configuration, and maintenance of LAN/WAN infrastructure, ensuring uninterrupted connectivity while identifying and mitigating vulnerabilities, and enhancing performance
- Provided Tier-2 and Tier-3 technical support, diagnosing and resolving complex network and system issues, reducing downtime, and improving user productivity through streamlined troubleshooting processes
- Spearheaded hardware and software upgrades for enterprise systems, integrating scalable solutions that enhanced network reliability and reduced maintenance costs while optimizing infrastructure
Cybersecurity Analyst
UNITED STATES ARMY
09.2023 - Current
- Conducted forensic investigations on security incidents, analyzing logs and network traffic to trace intrusion attempts, identify compromised assets, and implement remediation strategies to prevent future breaches
- Managed Security Information and Event Management (SIEM) tools to detect, analyze, and respond to potential cyber threats, minimizing risk exposure and enhancing real-time threat intelligence capabilities
- Implemented and enforced cybersecurity policies, including access controls and encryption protocols, reducing unauthorized access risks and strengthening data protection measures across the organization
- Facilitated security awareness training for personnel, educating teams on best practices, phishing prevention, and compliance requirements, fostering a security-conscious workforce to mitigate potential cyber risks
- Conducted in-depth network security assessments, identifying and mitigating vulnerabilities through penetration testing, risk analysis, and proactive monitoring, ensuring system integrity and compliance
Education
Associate of Arts - Cyber Security
American Military University
04-2026
Skills
- Data Encryption
- Firewall Configuration
- Training Development
- Help Desk Operations
- Virtual Private Networks
- Identity & Access Management
- Incidence Response
- Vulnerability Scanning
- Stakeholder Engagement
Certification
- Certified Ethical Hacker | EC Council
- Security+ | CompTIA
Timeline
Cybersecurity Analyst
UNITED STATES ARMY
09.2023 - Current
Network Security Administrator
UNITED STATES ARMY
01.2023 - Current
System Administrator
United States Army
12.2021 - 01.2023
Help Desk Analyst Tier 1
United States Army
11.2020 - 11.2021
Associate of Arts - Cyber Security
American Military University
Training
- Information Technology Specialist
- Advanced Leadership
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