Damien Files
Parkville,MD
Summary
Construction professional prepared to take on leadership responsibilities in managing work sites. Known for effectively coordinating projects and fostering collaborative work environment. Reliable team player with focus on achieving results and adapting to changing needs. Skilled in project management and safety compliance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Co-Forman
JES Foundation Repair
03.2024 - Current
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Solved persistent foundation drainage issues for homeowners through targeted repair strategies, including crack sealing and weeping tile installation.
- Ensured the safety of homeowners by installing reliable sump pump systems, preventing flooding incidents.
- Educated clients on proper maintenance practices for their newly installed waterproofing systems, enhancing long-term effectiveness.
Installer Helper
Justin's Landscaping
01.2022 - 03.2024
- Contributed to a safe working environment by adhering to safety protocols and guidelines.
- Ensured customer satisfaction through meticulous workmanship, resulting in positive feedback from clients postinstallation.
- Reduced material waste by carefully following installation plans and instructions from lead installers.
- Increased productivity by maintaining a clean, organized workspace throughout each project''s duration.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
Package Handler
Kohls Warehouse
07.2023 - 01.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
Cook
Chipotle
05.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Asset Protection Associate
Walmart
01.2020 - 01.2022
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
Self Checkout Host
Walmart
06.2019 - 01.2020
- Engaged with customers and offered assistance upon entry into store.
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Assisted customers with self-checkout machine operations.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
- Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.
- Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.
- Assisted in loss prevention efforts by observing customer behavior and reporting suspicious activities to store management or security personnel when needed.
Associate
Potbelly's Sandwich Shop
11.2018 - 06.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Computer And Information Systems
Coppin State University
Baltimore, MDInformation Technology
Mergenthaler Vocational Technical High School
3500 Hillen Rd06.2019
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
- Workplace safety
Timeline
Co-Forman
JES Foundation Repair
03.2024 - Current
Package Handler
Kohls Warehouse
07.2023 - 01.2024
Cook
Chipotle
05.2022 - 02.2023
Installer Helper
Justin's Landscaping
01.2022 - 03.2024
Asset Protection Associate
Walmart
01.2020 - 01.2022
Self Checkout Host
Walmart
06.2019 - 01.2020
Associate
Potbelly's Sandwich Shop
11.2018 - 06.2019
Computer And Information Systems
Coppin State University
Information Technology
Mergenthaler Vocational Technical High School
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